Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven
It appears your door lock mechanism has failed in this instance.
First - unplug the unit for 40 minutes and re-try.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Oct 01, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Hello - Before using the self-cleaning cycle of the appliance, remove the broiler pan and any utensils stored in the appliance. Also remove any excess spillovers in the oven cavity. Allow the oven to cool before cleaning. During the self-cleaning cycle, the outside of the wall oven can become very hot to the touch.
Typically to set the controls for a self-clean the first step is to confirm that the clock shows the correct time of the day. Press CLEAN. "---" appears in the display. Press the UP ARROW or DOWN ARROW once. "3:00" appears in the display for a 3 hour cycle. To change to a 2 hour cycle press DOWN ARROW"2:00" appears in the display. As soon as the controls are set, the motor drive lock will begin to close automatically and the "LOCK" indicator light will flash. DO NOT open the oven door while the light is flashing (it takes about 15 seconds for the over door to lock). "CLn" will appear in the display during the Self-Clean cycle and the "LOCK" light will glow until the Self-Cleaning cycle is complete or cancelled and the oven temperature has cooled.
When the Self-Clean cycle has completed, the time of the day or "End" will appear in the display window and the "Clean" and "LOCK" light will continue to glow. Once the over has cooled down for about 1 HOUR and the "LOCK" light has gone out, the oven door can be opened. If "End" is the display and the Clean indicator light remains ON, press CLEAR/OFF. The time of the day will appear in the display.
If it becomes necessary to stop or interrupt a Self-Cleaning cycle, press CLEAR/OFF. Once the oven has cooled down for about 1 HOUR and the "LOCK" light has gone out, the oven door can be opened. Restart the Self-Clean cycle once all conditions have been corrected.
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