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This usually happens when the toner is running low. Try removing the toner cartridge and shake it in a horizontal position and insert it back in the printer. This may give you a few more printed pages before you have to get a new toner cartridge.
Yes they are.Dell printers are made by Lexmark. The 1710 is actually a Lexmark E240 in Dell clothing - a very highly rated printer and a top pick by Buyers Lab Inc (7,000 pages without a single paper jam according to BLI). HP has a bogus comparison of the Dell 1710 with the HP 1320. HP never actually bothered to test the 1710 and based its comparison on the 1700, not the 1710. I can tell you that the 1710 first page out is 8 seconds, not the 34 seconds that HP states. Also, the HP 1320 is TWICE the price of the 1710, so the comparison itself makes no sense (and of course a $159 printer will not have duplex printing!) Thanks!!
It's the chip (circuit). It's terrible quality control that you would get 2 the same. Lexmark makes the printer for Dell, however some chips are proprietary (Lexmark Only, etc) Interested to know if this is supposedly a universal cartridge . Maybe Lexmark E232, 332, etc.? Somehow they must have mixed up the chip supply in the remanufacturing process, and these are Lexmark chips only???? Just guessing. Anyway, the chip is the problem. I'd return it and go somewhere else for the compatible, but it's up to you.
There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.