Question about Whirlpool GS6NBEXR Side by Side Refrigerator
Is the fridge side cooling properly, or is it warm too?
If the fridge side is warm, then you're losing coolant, and most likely have a leak in the compressor or coils.
If the fridge side is cold and the problem is isolated to the freezer, then the problem is with either the circulating fan or the cold control for the freezer. The circulating fan is inside the unit, behind a plastic panel on the back wall. With the fridge off, you should be able to move the fan blades freely (virtually no friction) With the fridge on, they should spin up within 5 minutes of plugging the fridge in.
If the fan is working properly, then the next thing to check is the thermostat. You can put a multimeter on the output of the thermostat, and verify that it changes (from voltage to no-voltage or from no-voltage to voltage) when you adjust the freezer thermostat, but I'm not aware of any diagnostic beyond that. They're cheap enough and easy enough to replace though.
Posted on May 30, 2010
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Posted on Jan 02, 2017
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