Question about Olympus DS-4000 Digital Voice Recorder

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Device not recognised in Vista, although will work for a while, have to keep reinstalling the device driver

We have recently moved to the Vista OS and bought DS-4000 machines as they are Vista compatiable. The problem is every few days the device isnt recognised anymore even though it was working fine before. You then have to uninstall the device driver from device manager manually and when you then plug the device into the cradle again the driver is then reinstalled and it works again.
Then 2-3 days later you have to repeat this as the device wont be recognised again.

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Make sure you have the latest update of the DSS Player Pro software. Check under Help > About Dictation Module. You should be using version 4.10.3. If not, download the latest version with the latest Vista drivers.

Posted on Dec 30, 2008

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Voice Editing don't recognice RR-US470


There are 2 possible options, one is installing the driver or if you're on vista installing the update to connect the 2.

Update:

http://www2.panasonic.com/consumer-electronics/support/Audio/Portable-Audio/Recorders/Drivers-Downloads/model.RR-US470.D#ts

Driver:
What you need to do is unistall the driver for the device and reinstall it using the CD.

1. With the device connected go to the control panel
2. Search "driver" in the search box at the top right hand side of the screen
3. Choose the "device manager" option. If a pop up appears just choose continue.
4. At the bottom of the list open the menu for the "Universal Serial Bus Controllors" if it is not already open.
5. Double click on the "Panasonic IC Recorder" choice to open a new menu
6. Click on the "driver" tab
7. At the bottom of the list is the "uninstall driver (Advanced)" button, click it
8. After the driver is uninstalled disconnect the device from the PC
9. Reconnect the device, and it will bring up a new pop up. Choose the "Install Driver" option, it should be the first
10. It will then ask you to insert the CD that came with the device, just insert disc 1 in to the CD tray

Vista takes over from there and installs the driver for you and now your device will show the PC on the screen.


Hope that helps!

Apr 20, 2009 | Panasonic RR-US470 Handheld Digital...

1 Answer

Cannot get the IC Recorder to connect to laptop through USB cable


There are 2 possible options, one is installing the driver or if you're on vista installing the update to connect.

Update:

http://www2.panasonic.com/consumer-electronics/support/Audio/Portable-Audio/Recorders/Drivers-Downloads/model.RR-US470.D#ts

Driver:
What you need to do is unistall the driver for the device and reinstall it using the CD.

1. With the device connected go to the control panel
2. Search "driver" in the search box at the top right hand side of the screen
3. Choose the "device manager" option. If a pop up appears just choose continue.
4. At the bottom of the list open the menu for the "Universal Serial Bus Controllors" if it is not already open.
5. Double click on the "Panasonic IC Recorder" choice to open a new menu
6. Click on the "driver" tab
7. At the bottom of the list is the "uninstall driver (Advanced)" button, click it
8. After the driver is uninstalled disconnect the device from the PC
9. Reconnect the device, and it will bring up a new pop up. Choose the "Install Driver" option, it should be the first
10. It will then ask you to insert the CD that came with the device, just insert disc 1 in to the CD tray

Vista takes over from there and installs the driver for you and now your device will show the PC on the screen.


Hope that helps!

Mar 29, 2009 | Panasonic RR-US470 Handheld Digital...

1 Answer

Need to locate a Driver for digital recorder


There are many steps in installing Digital Wave Player on VISTA 32 bit operating systems only, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

Mar 19, 2009 | Olympus VN-3100PC Digital Voice Recorder

2 Answers

Win Vista will not reconise my RR-US470


There are 2 possible options, one is installing the driver or if you're on vista installing the update to connect the device.

Update:

http://www2.panasonic.com/consumer-electronics/support/Audio/Portable-Audio/Recorders/Drivers-Downloads/model.RR-US470.D#ts

Driver:
What you need to do is unistall the driver for the device and reinstall it using the CD.

1. With the device connected go to the control panel
2. Search "driver" in the search box at the top right hand side of the screen
3. Choose the "device manager" option. If a pop up appears just choose continue.
4. At the bottom of the list open the menu for the "Universal Serial Bus Controllors" if it is not already open.
5. Double click on the "Panasonic IC Recorder" choice to open a new menu
6. Click on the "driver" tab
7. At the bottom of the list is the "uninstall driver (Advanced)" button, click it
8. After the driver is uninstalled disconnect the device from the PC
9. Reconnect the device, and it will bring up a new pop up. Choose the "Install Driver" option, it should be the first
10. It will then ask you to insert the CD that came with the device, just insert disc 1 in to the CD tray

Vista takes over from there and installs the driver for you and now your device will show the PC on the screen.


Hope that helps!

Mar 02, 2009 | Panasonic RR-US470 Handheld Digital...

1 Answer

No olympus digital recorder vn2100pc vista 64 bit driver


This is because this device will never be compatible with a 64 bit VISTA OS. Olympus now has a VN-3200PC or VN-5200PC that are compatible with the 64 bit VISTA OS platform.

Feb 24, 2009 | Olympus VN-240 Digital Voice Recorder

1 Answer

My New Panasonic RR-US470 digital recorder will not connect to my PC laptop. No PC indicator comes up on recorder. Worked before. Just quit. Customer service said exchange the recorder. I did and same...


What you need to do is unistall the driver for the device and reinstall it using the CD.

1. With the device connected go to the control panel
2. Search "driver" in the search box at the top right hand side of the screen
3. Choose the "device manager" option. If a pop up appears just choose continue.
4. At the bottom of the list open the menu for the "Universal Serial Bus Controllors" if it is not already open.
5. Double click on the "Panasonic IC Recorder" choice to open a new menu
6. Click on the "driver" tab
7. At the bottom of the list is the "uninstall driver (Advanced)" button, click it
8. After the driver is uninstalled disconnect the device from the PC
9. Reconnect the device, and it will bring up a new pop up. Choose the "Install Driver" option, it should be the first
10. It will then ask you to insert the CD that came with the device, just insert disc 1 in to the CD tray

Vista takes over from there and installs the driver for you and now your device will show the PC on the screen.

Hope that helps, I know it worked for me

Jul 04, 2008 | Panasonic RR-US470 Handheld Digital...

3 Answers

Driver for VN-1100-PC


Olympus has provided new software for VN recorders to used with VISTA plus a few updates.

Uninstall the Digital Wave Player
Uninstall the recorder in device manager

Download and install the New digital wave player,
olympusamerica.com/files/digitalwaveplayer.zip

then go to Olympus america and download all VISTA related updates. Once you have installed and updated the Digital Wave Player software, plug in the recorder and Windows will use the Olympus Driver (not digitally signed) to install and the Digital Wave player software will open automatically.

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1 Answer

PC no longer recognises the device


please restart your pc and your Digital voice recorder and reboot it your problem will be solved. If the problem continue then install the USB driver to your pc. It will  work.

Dec 05, 2007 | Philips LFH-7680 Handheld Digital Voice...

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