Question about OKI C9800hdn Led Printer

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Error 357 I have okidata c9800 the error is 357 waste toner. I have replaced the waste toner, but still get the error. I have checked to see if any of the gear is broken, but it is not that I can see. Anyone know what the problem can be.

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Hi - take the waste toner unit out and restart the printer. You'll now have a different error 'Check Waste Toner'. Open the front cover and put the waste toner back in. Let the printer go through the usual checks and hopefully all should be well.

In my experience this can be caused by not shutting the printer down fully before changing the waste toner.
JohnnySheffield

Posted on Aug 04, 2011

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