Question about Brother MFC 6490CW InkJet Printer

Open Question

I have a brand new Brother MFC 9320CW that scans and copies crooked when using originals fed through the ADF. Can I adjust something or do I need to return it?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

tonybudz
  • 162 Answers

SOURCE: brother mfc-8460 ADF no longer working

Go to where you bought it, see if the same model is available, buy it, switch boxes and return for your refund. I've learned with brother printers once they go bad, dont monkey with them, replace them.

Posted on Aug 12, 2008

CarlGehrke
  • 169 Answers

SOURCE: Not able to scan to pdf file with Brother MFC-240C

What you seem to want to do is not possible. Let me explain:
A file that has its data in the Adobe company Portable Document Format (or a pdf file) contains various objects that are described to the computer using a superset of the PostScript language, some of them can be images.

A file that comes from the scanner is first a very organized set of pixels and gets put into a more compact form by using a well known process as defined by the Joint Motion Picture Experts group. This is a roundabout way of saying that it has a format that isn't PDF.

What you CAN do:
a) open the jpeg file with a Macintosh, using the Print command from the file menu make a pdf file that has the image in it.

b) buy and install a PDF printer driver on a Windows machine, and then follow the same process as A above.

c) Use your favorite PDF creation program to make a file with the image embedded.

Carl

Posted on Dec 10, 2008

jtuminaro
  • 56 Answers

SOURCE: brother mfc 8440

This is commonly a problem with the left hinge being broken on the lid where the adf is. Check that and if it is broken i can give you a part number.

Good luck!

Posted on Jan 15, 2009

FixinFax
  • 3085 Answers

SOURCE: vertical line appears in scans using the ADF, but not with copies

The scanner element consists of many small LED's, I suspect one of them is not lighting up.

Posted on Aug 18, 2009

  • 159 Answers

SOURCE: Can't scan to PC with Brother MFC 8840D

My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

Posted on Dec 24, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother MFC-9320cw printer has stopped printing because it is at 50,000 sheets fed & says it needs to 'Replace PF (print feed) kit'. It was feeding just fine. Brother says I have to go to an aut


(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.


Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For Brother Printer Support

Apr 18, 2014 | Brother MFC9320CW All-In-One Printer

2 Answers

Scan problem


What is it scaner or paper problem?

If it is a paper problem take out all of the paper and return few pages in the tray. Try and print out something.

But I still thing that you will have trouble.

If the things I tell you don\'t wotk you may have to change a spear part like drum unit or a toner cartridge.

Sometimes if the drum unit is at it\'s life end you may experiance this problem.

May 16, 2012 | Brother MFC-9320CW Color Laser Printer -...

1 Answer

Original document fed into top feed tray of mfc 7440N model come out with few thin black lines on the mid left of the scanned file. Scanning file from glass has no issue.


You need to clean the narrow glass strip on the left side of the machine when you open the cover. There is likely lint or something on this glass. This is where the auto document feeder pages are "imaged".

May 20, 2010 | Brother MFC-7440N Laser Printer

2 Answers

Brother MFC-7820N Printer--vertical lines


You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

Feb 25, 2010 | Brother MFC-7820N Printer

1 Answer

Very crisp vertical grey line appears (glass clean)


I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF).
Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies.
But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

Aug 12, 2009 | Office Equipment & Supplies

1 Answer

Line on copy


In the ADF there should be a glass strip where the sheet is scanned. Not sure on Brother but you should be able to open and lift the top out of the way. Clean the glass with cloth and water- Windex. Should fix that problem

May 13, 2009 | Brother MFC-5460CN InkJet Printer

1 Answer

Brother mfc 8440


This is commonly a problem with the left hinge being broken on the lid where the adf is. Check that and if it is broken i can give you a part number.

Good luck!

Sep 03, 2008 | Brother MFC8440 Remanufactured Laser...

2 Answers

Scanning tray not working


Check that the hinges that are on the ADF (the bit that you can lift to reveal copy glass) are not broken, the left side hinge breaks, causing the ADF switch (also on left) to not close, causing problems like yours.

Oct 03, 2007 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Images coming out crooked when in copy mode. A hardware problem?


Ensure the guide for the plain paper onto which the image is printed, are pushed up fully. It is possible that the paper is being fed into the paper feed path at an angle if the guides are nut pushed up.

Jun 22, 2007 | Brother MFC-640CW All-In-One InkJet...

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

Not finding what you are looking for?
Brother MFC 6490CW InkJet Printer Logo

Related Topics:

995 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...