HAVE SIX GE 9450 MULTI LINE PHONES AND ARE UNABLE TO USE THEM AS I CANNOT CLEAR THE MEMORY ON ANY OF THESE PHONE TO GET DIAL TONE AGAIN , POWER AT HOME WAS OUT FOR DAYS AND NOW PHONES ALL SAY EVERY STATION IS IN USE, CANNOT CLEAR MEMORY OUT, NEED TO START ALL PHONES AS IF THEY JUST CAME OUT OF BOX WITHOUT ANY STATIONS SET. I HAVE TRYED NO POWER, NO BATTIERS AND NO PHONES LINES TO THE PHONES FOR DAYS AND PHONES STILL SHOW ALL STATIONS USED, CAN SOMEONE HELP. EMAIL ADDRESS email@example.com THANKS
I bet the problem is that you used to have two phone lines and now you only have one line. You cannot program an extension into one of these phones unless both Line1 and Line2 coming into the phone are working- it will act as if the extension you picked is in use, but the actual thing it is complaining about is that Line2 isn't working. The phones might have been working for years on a single phone line as long as they didn't lose power. But you don't have to throw the phones away just because you gave up your second phone line, you can still make them work. (I did it for a 12 phone system.) The way to to it: make a special cable that connects your single incoming phone line to both L1 and L2 on the phone, tricking the phone into thinking both L1 and L2 are working. Then program the extensions into the phones, and go back to using a normal cable so that only Line1 is hooked up. To make this cable: take a normal male to male cable and cut off one end. Then connect both the black and the green wires of the cable to the green post in a standard phone jack (the kind you would surface mount on the wall will work best), and connect both the yellow and red wires to the rec post inside the phone jack. Now plug your incoming phone wire into the phone jack, and plug the wire you connected into the jack into the back of your phone. The phone is probably already blinking red on the intercom, just push the extension number you want it to have, making sure there are no conflicting extensions already in use.
I would reconnect the phone using a normal line so that only Line 1 is "hot", don't leave it on this double-connected cable any longer than you need to in order to program the extension.
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try changing phone to tone dialing . one phone line has been setup for Decadic dialing and the other line may be setup for tone dialing.
If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.
Here are the commands to run the phones memory dial (speed-dial). I have included the instructions for deleting and changing numbers as well. It is listed below. I hope this helps you out.
MEMORY DIAL INSTRUCTIONS
Store up to ten 20-digit numbers in memory for quick dialing.
Storing a Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location.
4. Press the MEMORY button again.
5. Use the handset number keypad to enter the telephone number (up to 20 digits, including pauses) and press the MEMORY button again to save the number. The unit beeps to confirm.
6. To enter another number in a different memory location, return to step 1 and repeat the process.
Storing a Redial Number
1. Repeat steps 1 through 4 in Storing a Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button to store the number. You will hear a confirmation tone.
Changing a Stored Number
1. Repeat steps 1 through 6 in Storing a Number in Memory.
2. Press the MEMORY button to store the number. You will hear a confirmation tone. The old number will be overwritten with the new number.
Dialing a Stored Number
1. Make sure the phone is ON by pressing the TALK button.
2. Press the MEMORY button.
3. Press the number (0-9) for the desired memory location. The number dials automatically.
Inserting a Pause in the Dialing Sequence
Press the PAUSE# button once to insert a delay in the dialing sequence of a stored telephone number. A pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). Each pause counts as 1 digit in the dialing sequence. If you need a longer pause, press the PAUSE# button twice.
Deleting Stored Numbers
1. Press the MEMORY button.
2. Press the desired memory location (0-9).
3. Press the MEMORY button twice to delete the entry.
4. You will hear a confirmation tone.
1 - Lift the receiver and get the dial tone.
2 - Hit 'Store'
3 - Enter the number you wish to store in the phone
4 - Hit the store button again
5 - Hit the memory button you wish to store the number into
6 - Hang up!
This should store the number wherever you want to put it. Remember if you want to store it in one of the 'lower' positions (second line of the memory index card) push the 'Shift' button before you push the memory button for that location.
Each telephone must be connected to line 1 and line 2 for proper operation. The remaining lines 3 and 4 may — or may not — be
connected to each station as you desire. First plug in the battery,
then the phone lines (1 & 2 are mandatory), and third the power
cord. If your intercome LED is blinking red and green, then press:
STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e.,
any of the memory buttons 1 through 16 not already assigned to another
telephone set). Then wait for the phone to go through its initiation
sequence during which it searches each of the four possible lines.
After that concludes, you should get dial tone on your active lines.