Question about LG Cell Phones

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Screen is black with scratch-like marks appearing at the bottom of the screen

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  • jackkuderian May 30, 2010

    thanks much - the phone was not dropped or anythingl ike that and the store is refusing to honour its warrantly so i will bring your reply back to them and try again

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  • LG Master
  • 6,993 Answers

Hello,

what's the model and make of your phone? Also, did your phone fall on the ground or did the screen hit on something?

If your phone is a flip or slide, then there is every possibility that it might be a flex problem. There is a flex connecting the screen to the phone's main board, if the screen worn out or get weak, or not well seated (it may have shifted from its normal position), can cause the screen to misbehave. Fixing the flex or replacing the flex can solve the problem in this case.

But if your phone is not a slide or flip phone, then you will have no option than to replace the screen.

I hope you understand my explanations.

Take care.

Posted on May 30, 2010

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