Question about Cell Phones

2 Answers

I have an lg cookie KP500,and have locked the phone.it asks for the pin code but have forgotten the pin code.can u help?

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  • ladekowski May 30, 2010

    i have an lg cookie KP500.i don't have the original chip or the user manual.all i have is the sim card 2 my mobile phone which is an apple iphone,but that is away being repaired.everything was working fine then i had no volume.no ringtone,alarm bell or 'beep'when i selected a section from the menu on the screen.i started tryin 2 switch the volume on but accidentally switched the pin code on,which i have forgotten.it is a 4 digit code,and i only have 1 try left.can u help me?i need this phone because at the moment my partner is away in bulgaria,and the phone is the only contact we have with each other.but if it is my sim card that is locked(o2 sim card) how can i unlock that?please help.i'm very desperate.

  • ladekowski May 30, 2010

    thank you.that did help in some areas.i did it without the sim card but it only reset the phone.i then found out it was actually the sim card that is the problem.it's still asking for a pin.i've tried the sim card in my daughters phone and it is still asking for the pin.i've tried the 2 numbers i thought it could be,but no luck,and i still can't get the volume on at all(even when i'm trying 2 talk 2 somebody on the phone,i get nothing.).

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2 Answers

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  • Cell Phones Master
  • 4,737 Answers

Have you changed the code? If you haven't try these, 0000 or 000000 or 00000000. Or if you have changed it, please try with these, Type 277634#*# or 47328545454# on the main menu. I recommend you to do it without sim card if it's possible, there's no problem with sim card also. Good luck. Thanks for using FixYa.

Posted on May 30, 2010

  • Lebanon Raingam
    Lebanon Raingam May 30, 2010

    If you are being asked to enter the pin (which is called puk code), your sim is still usable, but you need to call the Customer care of the Network Operator and get the code from them. This is related to the network not with the phone. Please don't enter random numbers, it'll damage you sim permanently (sim card rejected). The customer care representative will ask you few questions about the sim card information and will give you the number with the instructions. Good luck.
    Once again thank you for using Fixya.

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  • Master
  • 1,170 Answers

By default it's 0000.
OR try this :

1. Insert original sim card and turn your LG Cookie on.
2. Enter 2945#*750#
3. A menu will pop-up. 4. Press Factory Reset.

Posted on May 30, 2010

  • 1 more comment 
  • ladekowski May 30, 2010

    i don't have the original sim card anymore.my regular phone is an apple iphone,but is being repaired.the phone was ok about an hour and a half ago,but i didn't have a ringtone,alarm bell(just a vibration) or a 'beep' when i touched the screen and i was trying 2 sort this out.but i must have pressed the wrong button(obviously),because the phone asked for the pin code.i need this phone because at the moment my partner is away in bulgaria and due 2 having my house number changed on friday by the police(i was having funny phone calls) it is the only contact we have.please help me.i am very desperate.

  • Arjun Komath May 30, 2010

    Then try the procedure without the orginal sim card.

  • ladekowski May 30, 2010

    i tried that,but no luck.when i switch it on it asks 4 a pin code,but will only let me enter 4 digits.then it automatically goes 2 'invalid pin code'.could it b the sim card that is locked?the sim card is from my apple i phone.

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Posted on Jan 02, 2017

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1 Answer

I need a puk code for lg kp500 and a pin code


puk code comes with the service provider. It is different for each sim card. All you have to do is to ask the service provider for the puk code and they will provide it. Pin code also comes with a phone number. That too is given at the time you buy the phone. And if it is incorrectly entered the phone asks for a puk code. So the pin code can also be obtained from asking the service provider. Good Luck

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Hi i have the lg kp500 tmobile phone but it is lock i cant get into it it keep asking me for puk code and dont have one please help


the PUK code is nothing to do with your LG KP500 Cookie,
it is on the SIM Card, not the phone,

the PIN code has been entered wrong 3 times,

you need to call T-Mobile and ask them for a PUK code,

this code is also someties printed on the sim card packaging sticker.

or if you dont need that actual sim card, you can just get a new sim card to use.

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Need a puk number for my lg cookie kp500


Hi,


PUK code in PIN UNLOCKING CODE, which is required when you give PIN number wrongly for 3 times,
This code is OPERATOR specific and not phone specific and you have to call you operator and get PUK if PIN is blocked...

if you provide PUK code wrongly for 10 time, you sim may become useless, then you have to buy new SIM

NOTE: You should ask your service provider,get the PUK,


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I Have the LG Cookie (KP500)- PUK number Problem


you'll need to ring your phone company, they'll have the code for you

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you probally entered an code and then changed it. you should contact your provider and ask them to give you the code number

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PUK code for lg KP 500


You need to call the phone company that sold you the phone card to unlock the phone.

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call the phone company that released the SIM card, they can retrieve the puk code from a database for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

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