Question about Kodak EasyShare C330 Digital Camera

1 Answer

Lens won't retract

Kodak Easyshare C330

Lens won;t retract. It still let me print the pictures that were in it, but
won't do anything else.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 31, 2010

  • Albert Payen
    Albert Payen Dec 10, 2010

    NO **** BUT I LOVE U!!! i got this, but because she wasnt gonna buy it nd i begged, this was my christmas present. she said if it broke, it broke. she wasnt gonna bring it in or anything. I tried the stepps up to seven, then was aboutt to give up, then looked at it from the side. it was uneven. i pushed it,then heard a crack noise nd got scared! i turned it on then it focused, then went back in!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My zoom lense is stuck out


The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Aug 18, 2010 | Kodak EasyShare C330 Digital Camera

1 Answer

Lens on camera (kodak easyshare c330)


Hi There,
Try removing the batteries the reinstall them and press the Power On Button. Let me know if the lens retracts.

Mar 30, 2009 | Kodak EasyShare C330 Digital Camera

1 Answer

I dropped my camera and now the lens won't retract


get written estimate - should be free and then cost new camera -expect they will say about 2 mos to get repaired

Sep 11, 2008 | Kodak EasyShare C330 Digital Camera

3 Answers

Lens jammed will not retract, canon pc1147 zoom


I have had the same issue were the lens would not retract. took it in for extended warranty work. lens now retracts but takes lousy pictures.

When I purchased this camera family members ran out and bought thiers shortly after I did. One by one the same issue has happend to their v1253's.

I dissmantled one and found that there is a tiny battery on the power board inside of the camera. apparently the tiny battery's life is about 1 1/2 years. This battery is not serviceable as it is welded in place. I am not one hundred percent sure if this is the cause but it makes sense.

It would be nice if kodak would own up to this issue and make good on repairs as they did with my kodak 5500 all-in-one printer and it's crappy print head. Kodak has sent me 4 print heads in the 2 years I have owned it.

I have 5 of the v1253's in my family and every one of the are dead. I would think a $250 product should last longer than 1 1/2 years.
hope this helps.

Aug 16, 2008 | Kodak EASYSHARE V1253 Digital Camera

1 Answer

Kodak EasyShare C533


When I turn on the camera. the lens will not extend. The screen
will not show anything but a message, " date & time are already
programmed". No menu item works. Pictures cannot be taken.

Apr 21, 2008 | Kodak EasyShare C663 Digital Camera

2 Answers

TECHNICAL SUPPORT AND ADVICE FOR MY KODAK EASYSHARE C33O


Bring your camera to the nearest service center. maybe program errors on it.

Dec 26, 2007 | Kodak EasyShare C330 Digital Camera

1 Answer

Lens Errors


To all new users posting on this thread:

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

Nov 22, 2007 | Kodak EasyShare C330 Digital Camera

1 Answer

Kodak LS443 EasyShare camera


Hello friend....Please help me to find the problem with my Camera Kodak Easy share LS 443.....

The problem is.....When I want to do a picture....I dont see anything on the display......Just a black windows....But No problem to see any picture from the other Camera.

Thank you very much for your time.......

Nov 10, 2007 | Kodak EasyShare LS443 Digital Camera

4 Answers

Lens Error 25


Guess what I tried banging the bottom of my CW330 camera, as suggested by Timewarped, and the lens retracted and the "Lens Error 25" cleared. I can't believe it, you saved me about $80 in repairs. Thanks

Mar 25, 2007 | Kodak EasyShare C330 Digital Camera

Not finding what you are looking for?
Kodak EasyShare C330 Digital Camera Logo

181 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Tony

Level 3 Expert

2600 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...