Question about HP Pavilion dv6000z Notebook
This issue could be due to any of the following reasons: 1. Accumulation of static power. 2. Loose Connection of RAM. 3. AC Adapter malfunction. 4. Any hardware failure in the motherboard. In order to isolate and confirm the issue, please perform the following steps: Step 1: Power Drain Due to regular use of the notebook, some static charges tend to stay in the computer, and sometimes results in not allowing the computer to function properly. Please follow the power drain procedure to confirm the same: 1. Disconnect the AC Adapter. 2. Remove the Battery. 3. Hold the Power button down for 30seconds to 1 minute. 4. Put the Battery in. 5. Reconnect the AC adapter. 6. Turn on the Notebook power. 7. Restart the Notebook. If the Notebook boots up you may fix the battery back. Try restarting the computer only with the AC power, without the battery & vice-versa. If the issue still persists then I request you to reset the memory modules, as sometimes the memory module connection get loose. Step 2: Reseat RAM Please visit the below web site to know the removal and replacement steps of RAM: http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf Step 2: Check with any other AC Adapter. Please check with any other alternative AC Adapter. If still issue persist, this issue could be due to internal hardware malfunction and needs onsite diagnosis with the service technician. At this point, as your notebook warranty expired I request you to contact the nearest HP authorized service center. Our technicians at the service center are well equipped to perform such tests and will be in a position to assist you appropriately. HP has a network of Authorized Support Providers for sales and repairs. HP has authorized Radio Shack, and Best Buy as the service provider for the Pavilion notebooks. For your convenience, I am providing the information to locate the Service centers below: http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP NOTE: Clicking the link(s) may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box. After visiting the above web link, please follow the steps listed below to locate the nearest HP Authorized Service Provider. 1. Select ?Home and Home Office? for ?Fine a Partner for? text box. 2. Under ?Select a Product Category?, select ?Notebooks &Tablet PCs?. 3. Under ?Select a Product?, please select ?Pavilion Notebook PCs?. 4. Choose any of the option to locate the local HP Partner in your region and then enter your address in the appropriate fields and then click on ?Find? button. This will list all the information of the available HP Authorized Service Providers in your locality. I am sure that I have answered your question(s) to your satisfaction. If you have further queries, please reply to this message and we will be happy to assist you.
Posted on May 30, 2010
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Posted on Jan 02, 2017
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