Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Firmware Problem Appears on boot.

For some reason when I turn on the device it says firmware problem, and it is not being recognized by any computer. What could be the problem...I think it's the Motherboard, but I really don't want it to be.

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  • 2 more comments 
  • Taroo Apr 08, 2008

    PLEASE IGNORE THE ABOVE POST....SORRY, AND THANKS

  • Taroo Apr 08, 2008

    I posted problem that I have for a Creative Zen Vision M

  • bmalavz Sep 13, 2008

    Hi,
    I have got Firmware problem in my creative zen, when i connect the player in Laptop. When i reset also,its keep on coming. No other screen is diaplaying. But it is getting charged. So please help me what to do



  • kimgee Sep 24, 2008

    How did you fix it? I have the same problem.

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  • 4,402 Answers

Ok i will ignore.. what fixed it?

Posted on Apr 08, 2008

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1 Answer

My computer does not recognize my sansa clip


font.f1 {font: 12.0px Times} Hello and thanks for contacting FixYa Technical Support.

Anytime there is an issue where your Sansa clip is not recognized by your computer, run the firmware update for your version of Operating system (Windows, Mac or Linux)

Firmware is software for the hardware itself, so if there is a case, where the hardware connecting via a USB port like your Sansa clip is not recognizing, going to the manufacturer's website and updating the firmware for their specific product you purchased, is a step in the right direction.

For your benefit, I have provided the link to the Sansa Support page, where you can download and install the most current firmware update for your Sansa Clip.
Download Sansa Firmware Updater

Also, for regular operation of your Sansa clip, make sure you are following these steps for use of this device:
---------------------------------------------------------------------------------------------------------
  1. Turn on the Clip
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Center Button
  4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the Clip drive to mount
  6. Follow instructions below and drag files to the Clip drive
---------------------------------------------------------------------------------------------------------

Let me know if this helps.

Regards,

-Mactechtrainer

Apr 28, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My machine is not allowing me to update my firmware. My Zen Vision M is stuck in "Recovery Mode" and I can't upgrade it.


I had this same issue. My PC recognized the device, the firmware however did not. I found that by using the cleanup option on the "Recovery Mode" screen and plugging the cable in during the cleanup, the firmware software would recognize the device when it finished. If my zen was plugged in at the start of the cleanup it would just keep telling me to plug my zen in. Once i got through the firmware update i was able to boot into the menu system.

Feb 10, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Computer doesn't recognize Sansa; Sansa not boot up


Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

ALSO:

Download the driver to your compter while you are at the SanDisk website

Oct 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Cannot format


From: http://www.anythingbutipod.com/forum/showthread.php?t=31068
  1. Connect the player to the computer.
  2. Double-click the My Computer icon on the Desktop.
    If the My Computer icon is not on the Desktop, click Start and My Computer.
    If the My Computer icon is not in the Start Menu, right-click the Start button and click Explore.
  3. Locate and right-click the disk drive listed as ZEN Stone or ZEN Stone Plus followed by a drive letter.
  4. Select Format.... zen_stone_not_playing_3.jpg File Context Menu Click to enlarge
  5. Ensure the File system is set to FAT or FAT 32. Leave the remaining options set to the defaults. zen_stone_not_playing.jpg
  6. Click Start. zen_stone_not_playing_2.jpg
  7. Re-transfer the files back to the computer.
If resetting or formatting doesn't help, you could also try reloading the firmware. Connect the Stone, download the firmware, and then execute the the firmware file.

1. With the Stone disconnected, download and install the Player Recovery Device drivers.
2. Download the Stone's firmware from Creative's site.
3. Boot up the Stone as a Player Recovery Device (also see below).
4. Connect the Stone to the computer and let it load the driver (see here).
5. Execute the downloaded firmware file or Creative's Recovery Tool.

Sometimes, in order to install the firmware, the Stone needs to be connected as a Recovery Device:

1. Make sure the Stone is disconnected and turned off.
2. Press and hold the volume down button.
3. Continue to hold the button until you have performed Steps 4 through 6. If you accidentally release the button, start the procedure again.
4. Press and hold the Power/Pause/Play button
5. Hit the reset button
6. Connect your player to your computer's USB port and after 5 seconds, release both buttons.
7. Once the Stone is recognized, execute the old firmware file.
Hope this helps, and have a nice day! ^_^

Jul 11, 2009 | Creative Technology ZEN Stone MP3 Player

1 Answer

Freezes on boot up at the SanDisk logo


From the sansa site:
STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater
If this article did not resolve your issue, please contact us at support@sansa.com.


Other possible solution.
Plug the unit in to the computer.
Even if it won't boot it might still recognize it as an external storage device.
If so, open My Computer and right click on the player. Select format from the menu that appears.
Select the FAT file system from the options that appear.
W A R N I N G!!!! This WILL erase all data on the device, please make sure you have a backup copy of your music and or other files BEFORE proceeding with this fix!! /W A R N I N G!!!!
Now, once you have the unit formatted, download the firmware for it from the sansa website at www.sansa.com.


Jun 28, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa c250 wont boot up


The screen of the device turns on and the monster logo appears but it won't go to the menu anymore. It just stays on that screen

Sep 20, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Iriver h10


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
A
A
B
B

May 30, 2008 | iRiver H10 MP3 Player

2 Answers

Boot Error, Shutting Down


Go download the firmware from the memorex site. Hole the power and left buttons as you plug it into your computer. It'll be detected as a recoveryclass device, the firmware program should be able to reflash the device and fix it. If not, hold the power and left the entire time that the firmware detector scans, then let it flash the device (including formatting the data area) and you should be good to go.

Mar 01, 2008 | Memorex MMP8565 MP3 Player

1 Answer

RCA M4018 8GB MP3 Player


Mine didn't recognize either, so what I did is go into the device manager, find the opal in the listings, double-click, disabled the device, re-enabled it, at which time it shows that there's a firmware error. I then re-installed the driver from the cd, unplugged the opal, plugged it back in, and for whatever reason, the computer then recognized the opal as a mass storage device, instead of a portable music player. The computer now sees it everytime, and all I have to do is drag and drop any files I want into the opal. Works like a charm. Hopefully RCA will provide an updated firmware program in the near future, but this might work for you for now. Good luck!

Feb 10, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

System initializing


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10

Dec 18, 2007 | iRiver H10 MP3 Player

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