Question about Samsung Tocco F480 - Pay Monthly Cellular Phone

2 Answers

My samsung tocco phone turns on and you can see the back light and hear the sounds even when you press screen or button but the screen is blank! please help!!

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  • kel_daz09 May 30, 2010

    i have taken the battery out but still nothing. i cant do a master reset as i cant see the numbers on screen...i cant see anything!!! please help!!!

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  • Samsung Master
  • 13,433 Answers

Hello

most likely the display is faulty, the display would need to be replaced, if that does not solve the issue then the motherboard of the phone is faulty.
to get this repaired, you need to take the phone to samsung repair facility, or contact your dealer if you are still in warranty, trying to repair this at home by replacing the screen will cost you too much it is not worth it.

Posted on May 30, 2010

  • Ekse May 30, 2010

    hello, I don't see any comment that you might have posted just now?

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. Switch off the unit; remove the battery for more than five minutes and replace them to resolve the issue. If still the issue is not resolved then do a Master Reset or reset it to factory settings touch keys *2767*3855#. It will reset the unit to factory default but it may wipe out all the data from it. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 30, 2010

  • 1 more comment 
  • kel_daz09 May 30, 2010

    hi i have taken the battery out and kept it out but still nothing. i cant do master reset as i cant see the keys as it is just a blank screen! any other ideas?

  • Rylee Smith
    Rylee Smith May 30, 2010

    Have you dropped it on the floor? If this
    is the case, then it will not switch to on position and if it is under warranty
    then take it back to the dealer and get it repaired or replaced.
    Please do accept the
    solution if the issue is resolved or post a comment for further assistance.









    Thanks


    Rylee



  • kel_daz09 May 30, 2010

    hi no not been dropped, i am very careful with my phone. i dont know what else to do! its not under warranty. it happened a while back but it somehow fixed itself. now its happened again! i can still receive calls just cant see who is calling. cant make calls as cant see numbers/contacts. my phone is my lifeline as i has 2 very sick children and worried i wont be able to call anyone in case of emergency!

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