Question about HP Deskjet D2360 InkJet Printer

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My print paper tray not work - HP Deskjet D2360 InkJet Printer

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The Paper Sensors (Plastic sensors - lifting type) inside the printer connected to paper tray might not be working properly.. please check.. Check for paper pieces in such sensors.. 

Posted on May 30, 2010

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Contact the dealer and replace the paper tray///

Posted on May 30, 2010

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Posted on Jan 02, 2017

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SOURCE: My HP LaserJet 4200 prints fine from tray 2, but will NOT print envelopes from tray 1. It WILL print on regular paper from tray 1, but will not print envelopes. What gives? I've already rebooted the

Are there settings on the control panel of your printer?
Is the tray 1 the MP tray? (The one that flips towards you)
If so, can you change the settings of the Tray 1 to Envelope on the control panel?

I hope this helps.

Posted on Aug 14, 2008

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1 Answer

Why does my Samsung ML-3712ND printer say "paper empty in MP tray" when it is not empty?


The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)

if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray

If the new print job doesn't work, the problem is likely in your default printer settings/properties

Dec 01, 2014 | Samsung Office Equipment & Supplies

2 Answers

4200 PRINTER Only wants to print out of tray 1


First you need to verify that tray 2 will print from diagnostics test. Use the arrow keys to scroll down to diagnostics and press arrow key, then use arrows move to paper path test and press arrow again. The default paper path test is tray 2 single copy so just select print paper path test and see what happens. If printer prints from tray 2 then we know tray 2 works and that means you either have a print driver that is forcing printing from tray 1 or your settings on the printer for tray 2 are not correct for what you are printing. Check to make sure the paper size shows correctly and make sure that the switch on the right side of the paper tray towards the back is set for standard and not custom.

Aug 04, 2014 | HP LaserJet 4200 Printer

1 Answer

Hp q2485a


When you print a document you can go to printer properties and select Paper Source then Tray 1 or Tray 2 before you print.
My HP printer I have white paper in Tray 1 and recycled paper in Tray 2.

Feb 25, 2012 | HP LaserJet 1300 Printer

1 Answer

"Paper Size Error: The paper size selected in the


Problem may be the paper tray. You don't say what kind of printer you have and my psychic abilities are nil.
The paper tray has sensors that tell the printer what size paper is in the tray. Make sure that the tray guides are set correctly.
By the way all paper trays are "in" trays.
Print out a config sheet to see what size paper the printer is set up for for each tray.

Jan 11, 2011 | HP Office Equipment & Supplies

1 Answer

HP Lazer 4300dtn keeps trying to print from tray 1. How can I set the default to tray 2?


Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

type and size with what has been loaded in the trays. Using an "autoselect" process, it searches

all available trays for the paper that satisfies the request, starting with the bottom tray and ending

with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/

size.

Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

is requested, the job prints from the requested tray.

 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing

tray 1 operation" on page 47 for more information.

 If the search fails, a message appears on the printer control panel display requesting that

you load the correct paper type/size. You can load that paper type/size, or you can override

the request by selecting a different type/size at the printer control panel.

 If a tray runs out of paper during a print job, the printer automatically switches to any tray that

contains the same paper type/size.

The autoselect process changes somewhat if you customize tray 1 operation (as explained in

"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !

Jan 08, 2011 | Computers & Internet

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

1 Answer

913 service motor error


If this is the first time you have seen this error, do the following:
  1. Power off the printer.
  2. Remove all installed paper trays.
  3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
  4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
  5. If everything is fine, reinstall the tray and power on the printer.
  6. Try printing a few print jobs.
  7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
  8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.
  • If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  • If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
    1. Put paper in tray 1 only.
    2. Print from tray 1.
    3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
    4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
    5. Power the printer back on.
    6. Skip the faulty paper feed slot and move on to the next one (if another one is present). If you can print from all but one of the paper trays, this is the source of the problem.

      If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
      • If the error is occurring from an OPTIONAL paper drawer/source, power off the printer and remove the defective drawer from the printer. You will then need to set up the printer to print from a different tray. For information on removing an optional drawer, click here.
      • If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
    7. And if your getting the same error then you need to get it serviced...

Sep 09, 2008 | Lexmark Optra SC 1275 Laser Printer

1 Answer

My HP LaserJet 4200 prints fine from tray 2, but will NOT print envelopes from tray 1. It WILL print on regular paper from tray 1, but will not print envelopes. What gives? I've already rebooted the


Are there settings on the control panel of your printer?
Is the tray 1 the MP tray? (The one that flips towards you)
If so, can you change the settings of the Tray 1 to Envelope on the control panel?

I hope this helps.

Aug 08, 2008 | HP LaserJet 4200 Printer

1 Answer

Cannot print from Tray 1 in Gestetner 6002


First make sure that the machine is reading/ seeing the paper size of the paper that is in the tray ( select tray 1 from the touch screen and see what the paper size reads). If the machine sees a different size then that in the tray, use the 'user tools' and change the paper for that tray. Also, go into your printer settings on/in your computer and make sure that the proper paper size is selected ( the size that is in the tray you want to print from). If the orientation of the paper size is different from the tray -- will not print and give you the error.

May 06, 2008 | Gestetner - 6002 Digital Imaging System...

7 Answers

Brother MFC-8460N ... No Paper response


I had the same problem with a customer, to resolve this issue:

> Go to the printers folder
> Right click on the printer
> Go to printing preferences
> Under the paper source settings change it from autoselect to Tray1 and save the settings.

This will force the printer to print to tray1.

That fixed it for me, hope it works for you too.

Sergio Mayorga
Technical Support Representative
SACA Technologies, Inc.

Jun 16, 2007 | Brother MFC-8460N Laser Printer

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