Question about Samsung CLP-315W Laser Color Printer

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CLP not printing after mac has been in sleep mode ; power off / on on printer needed

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  • vgrivet May 31, 2010

    1°) I cannot find the sleep
    2°) I am in fact obliged to do the power off / on thing, each time that my iMac has been to sleep; is this normal ? could the printer wake when the mac awakes ?

    Tx

    NB : it is a CLP 310

  • vgrivet Jun 06, 2010

    I have not found anything relevant in the mac energy settings

    again, the issue than once the mac has gone to sleep, the printer CLP 310 need a hard power OFF / ON to be on line again.

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First make sure your usb port on your mac is working fine if you connect printer with usb cable to mac.
Try it in another usb ports of printer.
Uninstall printer driver from mac and then reinstall.
You can uninstall printer driver from Library/driver folder delete printer driver folder then reinstall printer driver.
Also make sure usb cable is working fine.
Reset all settings of printer to factory defaults.
Then check.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Jun 06, 2010

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While I am not a Mac expert, I would check into the Mac's power settings for what the computer does when it goes into sleep mode.

Like a Windows computer, your Mac might give you a number of options on shutting down the monitor, hard drive, and other items, including the printer ports. If this printer is connected using a USB port, then ensure your USB is not controlled by the power saving settings because that very often is a target of power savings, and computers have an option to let the USB be controlled by the screen saver/power saver. As you can see, below, this port is controlled in that way. Your Mac may have a similar set of options.

CLP not printing after mac - 3d10ee0.jpg
Good Luck,
-a.

Posted on May 31, 2010

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Please check the printer setting section of your mac wherein you need to disable or at least prolong the sleep / hibernation mode of your printer. Then turn off the printer, remove the cables on it. Press and hold the power on/off button of your printer in 10 seconds. Resinsert the cables on it, turn it on, try to perform self-test print and check if it will print..

Posted on May 30, 2010

  • vgrivet May 30, 2010

    TX FOR ANSWER

    1°) I cannot find the sleep
    2°) I am in fact obliged to do the power off / on thing, each time that my iMac has been to sleep; is this normal ? could the printer wake when the mac awakes ?

    Tx


  • vgrivet May 30, 2010

    NB : IT IS A CLP 310

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T 1300 362 603 | F T 61 2 9746 6691
Quad Samsung, 8 Parkview Drive, Homebush Bay NSW 2127
Web : www.samsung.com.au

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