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I have a model X7170. It has been a fine machine but all of a sudden this past week the page is blue. My customers cannot read what I am sending them. I have so much work to do this week-end & cannot do it. Can you help? Thank you, Janet

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Hi Janet,

As I understand you mention about the scanner. (It scans in blue)

Please check the scan mode in the setup while scanning. Try setting it different dpi mode.

Did you install any new driver or update your operating system? If so you shoul update your printer/scanner driver to be compatible to your operating system. What is your operating system?

You can try to download its latest drivers from this link.


Posted on May 30, 2010

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Posted on Jan 02, 2017

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Hi - You can view the manual from the link underlined in blue below:

Lexmark X7170


Changing information that appears on your fax cover page
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Customizing your settings using the Lexmark Fax Solutions You can adjust the fax settings in the Lexmark Fax Solutions. These settings apply to the faxes you send or receive.
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