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PS3 Not playing discs

PS3 has stopped playing discs - only 2 months old but is *** import 80gb version. Sony europe will not honour warranty. what can i do? Based in gloucestershire England

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First Clean the lens:
http://www.ehow.com/how_2036275_clean-lens-dvd.html

wont open, wont close, makes clicking/grinding noises etc.
http://www.llamma.com/xbox/Repairs/thompson_dvd_tray.htm

Posted on Apr 08, 2008

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Posted on Jan 02, 2017

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My 60gb ps3 can play regular dvds and ps2 games but not any blue ray related games or movies. The blue ray movies or games will either play for a little then freeze not read the disc at all or give me an...


Okay, this is a REALLY common problem. It's more likely than not that dust is on your lens. Best bet is to buy a Laser Eye Cleaner disc and hope that fixes the problem. If not than you will have to contact sony. If your still under warranty they will fix it for free. if the warranty has expired, then they will charge you a repair fee

KEM-400AAA - Full Assembly, Single Lense Laser and Deck (20, 60, 1st gen 80gb)
KES-400AAA - Single Lense Laser Only

KEM-410ACA - Full Assembly,Double Lense Laser and Deck (40, 2nd gen 80gb)
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PS3 not reading discs.


Hey man, you can try this....

1. download and install a psn game or game demo
2. put in the disc of the game or video you want to play or watch
3. load the psn game or demo as if you were going to play it
4. quit the demo as soon as you get to the start menu of it
5. go and play or watch the game or video you wanted to, sucka, cause it works now!!!

I hope this works for you, and if it does, spread the word!

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You're in luck, you're still covered under warranty.

Call Sony @ 1-800-345-SONY and get it repaired for free.

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Hi there. it sounds like the blue ray drive has failed on your ps3.I take it that sony repaired your old one or sent out a reconditioned unit? If it is still under warranty get them to replace it again and insist on a 12 month warranty. i am on my 3rd unit now and because its a 40 gig model which they dont make anymore i am having to do with yet another reconditioned unit. hope this helps.

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Hi there my PS3 experienced a similar fault (40gb) & I would recomend you contact Sony PS3 Helpline as explained below.
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This fault was fixed by contacting Sony Helpline directly & explaining the fault (laser/hard drive damaged). They agreed to fix this fault free of charge & honoured my warranty as I bought this system in January 2007 by faxing them proof of purchase. They arranged to collect my PS3 via courier & advised that it will be returned within approx 3 weeks along with an extended 3 month warranty. I have to say that Sony Helpline were very helpful & their customer assistance was excellent & if your PS3 does breakdown I would recomend that you contact the Helpline first to enquire if they can assist with the problem before seeking to have this fixed at a potential cost of £100.00 upwards by independant PS3 fixers.

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Not reading disc


i have that problem too although mines is 40GB version i thought it was the grand theft auto 4 bug that had fucked it up but now it looks like a sony problem , gonna have to send it back which i really dont want to do

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hi ive had the same probs as you's. except mine would read ps2 games and normal dvds, but not bluray or ps3 games, all that happens is a loading symbol in the top right screen comes up. so i spoke to sony today on the phone and they promised me that a patch was coming out on tues 8th of jan 08 to fix theese errors. 1000's of ps3's are havin g same problens. so roll on tuesday...... hope this helps you

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