Service required? 37,002,47:198356 error can anyone assist?
Have a 8550 working great until today, now i get the above error. but can't find anything in the knowledge base.
it does take an age to warm up but the error now appears after warm up?
anyone else had this?
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www.support.xerox.com/support/phaser-8500-8550/.../enus.html XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...
soft-manufaktura.ru/manual/hp/mp500sm.pdf Hi please find above a service manual, this will assist you to troubleshoot and repair your issue. error5010 The scanner has not retracted to the normal starting point. This often means a faulty sensor, or faulty main board. use the service manual to troubleshoot and repair. This seems to be a fairly common problem. http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp500 Above is your support link, use this as well...
Issue: ERROR: Error code 6500 Solution: Press ON/OFF switch to reset the multifunction device
Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.
On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
Wait approximately ten seconds and then press the <ON/OFF> button again.
Wait until the device has completed its cycling process before submitting another job request
If the above does not help: Issue: ERROR: Error code 6500 Solution: The MP500 may require repair
Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment
Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.
that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.