Question about Xerox Phaser 8550DX Laser Printer

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Service required? 37,002,47:198356 error can anyone assist?

Have a 8550 working great until today, now i get the above error. but can't find anything in the knowledge base.
it does take an age to warm up but the error now appears after warm up?
anyone else had this?
thanks

chris

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37,002.47 The Left Jetstack is drawing less power than expected.

service required? 37,002,47:198356 error can anyon - arrwup.gifInitial Action

  • Check the Printhead, Preheater and Ink Loader power connections.
  • If the problem persists, follow the procedure below.
arrwup.gifPrimary Causes The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure

Posted on Apr 08, 2008

  • Rick Kasper Apr 08, 2008


    Table 1. 37,0XX.4x Troubleshooting Reference Table



    Applicable Parts


    Wiring and Plug/Jack References




    Ink Loader Assy, PL 2.0


    Electronics Module, Figure 6



    Printhead, PL 2.0


    Electronics Module, Figure 6



    Preheater, PL 2.0


    Electronics Module Power, Figure 7

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How to clear error ending in 3433


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www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Getting a error 5010 on my printer. It has been working fine until today.


soft-manufaktura.ru/manual/hp/mp500sm.pdf
Hi please find above a service manual, this will assist you to troubleshoot and repair your issue.
error 5010 The scanner has not retracted to the normal starting point. This often means a faulty sensor, or faulty main board. use the service manual to troubleshoot and repair.
This seems to be a fairly common problem.


http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp500
Above is your support link, use this as well...

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1 Answer

Error code 6500


Issue: ERROR: Error code 6500
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request


If the above does not help:
Issue: ERROR: Error code 6500
Solution: The MP500 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

Find a Service Location

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3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.

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that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

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Try this site under Tech Info.
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Here is the link.

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