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When I turn my laptop on I get the Toshiba screen and it stays there forever or it goes to a completely black screen and won't go any further. What can I do? I've tried to turn it off and turn it back on while holding the zero down to restore it to factory settings like the manual says but it won't do anything.

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  • pkjacksoncol May 30, 2010

    It owrked and thank you. Can you tell me what causes this problem and is it serious?

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  • Master
  • 977 Answers

Hi!

As a start, try this:
Shut the laptop off. Unplug is from the power adapter and remove the battery. Press the power button as if you're trying to power up the computer. Repeat pressing few times...
Wait 2 minutes then place the battery and power up.

If no luck, repeat the procedure, but this time reconnect ONLY the power adapter.

Please inform me of your success...
Good luck,
Pelu.

Posted on May 30, 2010

  • Ran Kedar
    Ran Kedar May 30, 2010

    I'm not sure what causes it but it has something to do with electricity/power supply to the laptop.
    It's not serious, as long as it doesn't happened more than once in a while...
    If there was a power outage that can explain/cause this issue.


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