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Kenmore 116.31912100 Dear Red Devil 6: The 'direct drive' agitator bar has ceased to spin. Is there a reset button for this model? Thanks, Jackie

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I went to sears.com and the diagram for this model doesn't show any reset. You could have a switch that has gotten too dusty ans isn't working or the motor for the brush roll maybe bad.

Posted on Apr 11, 2008

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2 Answers

Agitator doesnt turn


There is actually a reset button on the agitator, I would try pushing this switch first to see if this fixes it. The button is located on one of the sides of the agitator housing, I'm not sure if it's the left or the right side, or on the top of it.

Look on the sides of the part of the vacuum that is on the floor and see if you can see a small red pole on either side. If you can't find it here, look on the top of the part of the vacuum that touches the floor for a brush overload reset switch.

Try pushing that poll whenever you find it. This switch is a protection mechanism that will shut the brushes down to protect them if something gets vacuum up inside of the brush, it will automatically shut itself off to prevent any damage.

Simply push this overload switch down, and this should hopefully fix your problem.

If this didn't, please let me know and I can walk you through some more advanced troubleshooting.

If this was helpful, please be so kind and rate my repair, or leave feedback.

Thank you!

Chris Jones
GoVacuum.com

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2 Answers

The brush has stopped turning when used in the upright position


I have one too and I'm trying to fix it as I write this.I also have an older version and I've had no luck.I've taken evey screw out ,spayed tweeked and tried everything possible.my solution would be to stay away from Hoover steam spin scrubs.I'm going to invest in one with brushes like a vacuum.Those that are easily replaced as well as the drive for it be it a belt or a turbine like I've read this unit has

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There is also a circuit protector which trips if something gets caught in the roller, so that might be the problem. There is a very small red button on the right side at the bottom of the vacuum (IT'S VERY TINY), and you just push that in and it will reset the circuit.

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Kenmore Model 116 upright beltless vacuum, agitator will not turn


I had the same problem. The agitator stopped turning after I sucked up a foreign object (my wife's watch) and it got jammed in the intake. After removal of the watch the agitator did not spin when turning on the machine, and the reset button never deployed (it remained buried in its housing and would not depress with a paper clip). The agitator was not bound and I could manually move it in both directions with ease. Faced with prospect of paying $125 or more for a repair, a good sharp kick to the chassis from the top promptly fixed the problem. I have found that kicking malfunctioning electronics often works.

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1 Answer

Motor on our kenmore progressive agitator is not


Look for a reset button on the motor and press it in. If it clicks, then it was tripped. An excessive load on the motor can make the reset trip. Try turning the motor shaft to make sure that it is not bound up. Run the machine empty for a short time to see if it works. Good luck!

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1 Answer

Vacuum roller will not spin. Reset button does not workl


The warranty should cover you for a year unless something you inadvertently sucked up caused a jam, whihc you may be able to determine or fix yourself. See if the agitator is easy to turn - if not, something is probably jamming it; if it turns in one direction, but not the other, something may be wrapped around it. If it turns easily, it's possible the motor either died early due to a defect or a broken wire.

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1 Answer

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Ensure the agitator is not bound up and can be moved manually by hand in both directions. Clean any string or binding material if you find it. Press the reset button on the top of the chassis. If it clicks, then you should try turning it on and see if the agitator spins. If it doesn't spin, I have had luck giving a sharp kick to the top of the chassis.

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