Question about Epson Perfection V700 PHOTO Flatbed Scanner

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SCANNER PROBLEM Suddenly, my V700/V750 Scanner has stopped scanning my slides. When I switch on, there is a knocking sound and the green light turns to flashing red. Where might be the best place to go to get it repaired? I purchased it online. Doug.

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  • Master
  • 4,234 Answers

There are limit switches at both ends of the rails for the scanner. It sounds like one of these switches has failed. The knocking is from the teeth on the drive gears slipping. The unit is not passing its self test. That is why you are getting the flashing red light. If the unit is new, it should be under warranty. Contact the place of purchase to get the steps you need to take to either get it repaired or exchanged. Search the web for a local Epson authorized service center.
Dan

Posted on Apr 08, 2008

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  • Epson Master
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Reinstall drivers.

Posted on Apr 08, 2008

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  • Ginko
    Ginko Apr 08, 2008


    I did not read the last part of your post, t is likely that your scanner lamp is overheating and musty be replaced. where is your location? so that I can find an epson service in your area.

  • Ginko
    Ginko Apr 08, 2008

    here is epson global site, select your region and find support in your area.

  • Ginko
    Ginko Apr 08, 2008

    Check also that the lock switch at the bottom or back of the scanner is not in lock position, or halfway between two positions.

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