Question about GE WSM2420T Top Load Stacked Washer / Dryer

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About two years old-get off balance easily-quit spinning . Washer was making a loud baging noise then quit in the spin cycle

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Hi,

Thanks for contacting Fixya.com
Either the machine is not balancing correctly or something mechanical has broken. If it works fine when empty then it is a balancing issue. If it does this even when empty then something has broken that supports the tub.
If there's a loud thumping noise during the spin cycle, the load of clothes has probably gotten unbalanced. Open the lid, redistribute the clothes in the washer, then re-start it. Repeat these steps if necessary.
Probably the bolt that holds the pulley to the drive gear for wash and spin may have come loose and the pulley is free-spinning or the gear has come loose from the shaft. At worst, the gear is broken.

However some general resolutions to stop the machine to make noise or go offbalance are ….
Balance the load.
Inspect the water pump for a blockage.
Inspect the coupling.
Inspect the transmission.
Check the motor bearings.
Check the drum brakes .

Here are some links that are the probable reasons for your machine to act offbalance or noisy…
http://www.acmehowto.com/howto/appliance/washer/check/level.php

http://www.acmehowto.com/howto/appliance/washer/check/belt.php

http://www.acmehowto.com/howto/appliance/washer/check/movement.php

http://www.acmehowto.com/howto/appliance/washer/check/pump.php

Let us know if you have something more to know else please accept the suggestion.
Thank You.

Posted on May 31, 2010

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Posted on Jan 02, 2017

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