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I have lcd tv 32". brand name; hp. model; cptoh-0701. I have picture but no sound.

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Hi



Thanks for using FixYa. Check that all the cables are plugged into the back of the TV & MUTE button is not pressed. Do a hard reset by unplugging the power cord for more than 4 hours and power it again and then go into the on-screen-menu and make sure the SAP is off and STEREO is on. Also check the audio with a DVD player or cable box and use component cables if using RCA component cable or vice versa. If this all didn't resolve the issue then it is an Audio IC or bad speakers/speaker connection. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 30, 2010

  • 4 more comments 
  • kon kim May 31, 2010

    go further

  • Rylee Smith
    Rylee Smith May 31, 2010

    Please post a comment for further assistance.

  • kon kim May 31, 2010

    tell me hpw to check audio ic bad.

  • Rylee Smith
    Rylee Smith May 31, 2010

    open the back of the unit and check the a/v board.

  • kon kim May 31, 2010

    do you have service manual?

  • Rylee Smith
    Rylee Smith May 31, 2010

    Unfortunately no, I dont have its repair manual available however you can check this link.

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