Question about RCA CC6393 VHS-C Analog Camcorder

2 Answers

Unable to eject video.

The camera will not release the video. When trying to review the film in the camera I get error comment on screen that says 'E02 Unit in safeguard mode"? What does this mean? And is there a way to fix it?

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  • nacog Jun 01, 2010

    Unable to eject video.
    The camera will not release the video. When trying to review the film in the camera I get error message on screen that says 'E02 Unit in safeguard mode"? What does this mean? And is there a way to fix it?

  • nacog Jun 03, 2010

    Drifter K: Thank you so much. I appreciate your taking the time to explain it again to me. Good job!!!

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The supply side tape guide can jump out of its track and cause the mechanism to lock up. The load motor is trying to load the tape but cannot, so the load motor driver "times out" and displays the E02 error you're seeing. If you can get to it, try resetting the guide into its track, be careful not to scratch or touch the drum assy located right near the guide track.

Posted on May 30, 2010

  • 2 more comments 
  • Catalin Turcu
    Catalin Turcu May 30, 2010

    I found this kinda post in a forum for several models and same safe guard problem ...(it is a half way block of the mechanism ...)
    try it cause there is nothing to harm
    Got this E01 Unit in safeguard mode error on my DVL355; with the
    mechanism locked half-way. Removing the battery did not work so I could
    not get my tape out and was not able to close the lid. I tried for an
    hour to get it to close again.

    Then, I followed the advice on this
    site and hit the camera (once, with the knuckle of my finger) next to
    the speaker immediately after I reattached the battery.

    Worked like a charm!

    in there is the mechanism located and it m,ay work ..to unstuck it ..


  • nacog May 31, 2010

    Thanks for your help but I'm not "video savvy" and the film is still stuck. Do you have another solution before I throw it out the window? lol

  • Catalin Turcu
    Catalin Turcu Jun 01, 2010

    I looked again and I sow this is a common issue on the model and this is the only way they said they managed to do something ...it is a issue with a protection that starts when the check camera makes on start fails...I understood when you insert the tape ..the camera rolls it ahead 3 spins and back 3 times and if this check do not work ..it blocks..and to knock in the side near the ..speaker ..it is the only way ...It suppose to make it go on track and start ...

  • Catalin Turcu
    Catalin Turcu Jun 03, 2010

    I only hope it worked..cause on the forums I read for this issues the ratings were about 70 percents to succeed..I know that seamed like a rudimentary made fix..but it says it is a manufacturing issue with a too sensitive locking device ..and when you knock it ..it supposed to unlock ..or some lever to get on track again ...have a good day !

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A capacitor in themainboard has gone bad that feeds the voltage throughout.

The cost to repair out weighs the cost of purchasing a new one if you need to know

Posted on Jun 02, 2010

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