Question about Canon MP610 Photo All-In-One Printer

1 Answer

I need to replace an ink cartridge. When I open the top the cartridge doesn't slide over. I dont get an error message.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,354 Answers


Select the ink cartridge specific to your printer. Canon inks are versatile, so your selection may be as simple as choosing between black, color or a multi-pack with black and color cartridges.

  • Step 2 Turn on your Canon printer. The switch is generally located on the top right hand side of the printer. Open the printer's lid.
  • Step 3 Wait a moment. The cartridge carrier will automatically disengage.
  • Step 4 Put your hand behind the existing ink cartridge and pull the cartridge towards you until it pops out. Dispose of or recycle the used cartridge.
  • Step 5 Carefully pull the tape off the new cartridge.
  • Step 6 Position the new cartridge into the cartridge carrier. Make sure it is facing the correct position.
  • Step 7 Press the cartridge carrier gently until it clicks into place. Some cartridges have indicators to demonstrate that they are properly positioned.
  • Step 8 Close the printer's lid. Print a test page to ensure everything is working properly.
  • Posted on May 30, 2010


    1 Suggested Answer

    • 2 Answers

    SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

    a 6ya expert can help you resolve that issue over the phone in a minute or two.
    Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
    the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
    click here to download the app (for users in the US for now) and get all the help you need.

    Posted on Jan 02, 2017


    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    I get a 1200 error when trying to fax

    Lexmark X4270 Error 1200 Fix - Click here for document link

    1. Unplug printer from wall and remove power supply.

    2. Unplug any phone lines or USB cords connected.

    3. Remove printer attachments, paper trays and phone.

    Figure 1 - Printer paper holder and completed print tray

    4. Lift the front cover of the printer and remove the white rubber bar by pulling the blue lever on right towards you.

    Figure 2 – Top view of printer showing the white rubber feed bar with purple attachment

    5. Remove the screws underneath the front cover (6 screws), back ofprinter (2 screws), and bottom of printer (1). View the images below tofind where to remove the screws.

    Figure 3 - Top view of printer showing which screws to remove.

    5. Cont…

    Figure 5 - Bottom view of printer. Image on left is cover to screw. Gently remove ribbon cable to reveal the gold screw beneath

    6. Flip the front cover open and gently lift the top of the printer cover. Keep front cover open.

    7. Remove the ink cartridges out of their carriage.

    Figure 6 - Displays ink cartridge carriage with ink cartridges removed.
    Caution: Electrical hazard. Keep hand and metal pieces clear of board or any other electrical wires or parts.

    NOTICE: The ink cartridges are all the way to one end. If the X4270 isplugged in, the cartridge carrier is stuck and doesn’t move. Afterfurther investigation a noticeable small black plastic lever ispreventing the ink cartridges from moving. Photo below shows lever upand down (cartridges already moved in image below).

    Figure 7 - Shows inside of X4270 and the lever that causes error #1200.Image on left displays lever up. Image on right displays lever down.

    8. Push lever down clockwise so it is flush with plastic wall. Refer to image on right in Figure 6.

    9. Lift the front cover open (if not already open) and plug in theX4270. Cartridges should move to center as if preparing for replacement.

    10. Unplug the X4270 and remove power supply.

    11. Remove bottom assembly carefully.

    Figure 8 - Displays bottom assembly with lever and spring
    Note: The cause of this problem is the spring slides out of place overtime, probably because of ink shed on one end of its loop and loopattachment.

    Figure 9 - Displays loop attachment

    12. Place spring in loop attachment and use hot tip of heated toolto melt top of loop attachment to prevent further errors. Melt top ofloop attachment similar of that to a mushroom top.

    Figure 10 - Displays fix for jammed carriage.

    13. Reattach the lever to the bottom assembly and slide back into place inside the X4270.

    14. Plug in and check if operational.

    15. Reassemble X4270 using steps 3-7.

    Feb 16, 2010 | Lexmark X4270 All-In-One InkJet Printer

    2 Answers

    I have a kodak 5500 aio printer. I replaced the

    Try the following:

    1. Open the printer access door.
    2. Put out both ink cartridges and the printhead.
    3. Let the printer access door open.
    4. Put out all paper.
    5. Pull out the ac adapter at the back of the printer.
    6. Wait 60 sec.
    7. Pull in AC adapter.
    8. Wait 30 sec. then turn on the printer
    9: Wait for the error message: Printer access door open.
    10. Close the printer access door.
    11. Wait for the error message: Printhead is missing.
    12. Open the access door and put in only the printhead and the close the access door.
    13. Wait for the error message: both ink cartridges are missing.
    14. Open access door, put in only the black ink cartridge, then close the acess door.
    15. Wait for the error message: Color ink cartridge is missing.
    16. Open access door, put in the color ink cartridge and then close the access door.

    If the error is solved, do a firmwareupdate right now.

    You can find it here.

    Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

    2 Answers

    Printer says, "Ink scrubber" is full and it will no longer print

    CANON PIXMA MP160 All-In-One InkJet Printer
    has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


    Aug 06, 2009 | Canon PIXMA MP160 All-In-One InkJet...

    1 Answer

    I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...

    If you turned the machine off and replaced the cartridge, you can get this error.

    Could you try the following procedure below please to clear the error, thanks.
    1. Turn on the unit.
    2. Open the top cover to access the print cartridges.
    3. Remove the new cartridge that is causing the message.
    4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
    5. Press the 1 on the numeric keypad of the HP product.
    If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

    follow the steps below:
    1. Turn on the unit.
    2. Open the top cover to access the ink cartridges.
    3. After the cartridges stop moving, unplug the power cord.
    4. Remove both cartridges and close the top cover.
    5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
    6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
    7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
    Hope this helps

    Apr 18, 2009 | HP Photosmart 3310 Printer

    1 Answer

    Brought c5180 two 1/2 years ago. starting using product 8 months ago, printed maybe 500 pages. replace ink when needed. now printer say i need to replace cyan ink which i did twice. brought it in for...

    Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
    NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or remanufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
    1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
    2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
    3. Check the printer for the error message. If the error message still displays, go to the next step.
    Step two: Clean the cartridge contacts
    1. Lift the top cover. Figure 1: Lifting the top cover c00372271.gif
    2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge c00372272.gif 1 - Black cartridge 2 - Color cartridges
    3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge c00372273.gif
    4. Gather the following cleaning materials:
      • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
      • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
    5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
    6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts c00372274.gif 1 - Copper contacts
    7. Replace the cartridge and then close the latch and the printer top cover.
    8. Check the printer for the error message. If the error message still displays, go to the next step.
      NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
    Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.
    Or Please let me know what is the exact error message you are getting.

    Mar 21, 2009 | HP Photosmart C5180 All-In-One InkJet...

    1 Answer

    Error inkcartridge

    Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
    Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

    Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
    Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).

    Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
    Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

    Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
    Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

    Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
    Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

    Error Message: Scanner unit open -- > close the scanner unit
    Solution: Carefully close the scanner and press it down until it clicks securely into place.

    Error Message: Scanner error -- > See your documentation and call service if necessary.
    Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.

    Error Message: Printer error -- > See your documentation and call service if necessary.
    Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

    Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

    1 Answer

    My HP photosmart C4200 ALL-in-One series is telling me is telling me that my print cartridge is missing or not detected, I just barely replaced the ink.


    Below is a partial entry of the help document at HP. The complete text can be found by clicking on this link here.

    If you have already read and completed these steps, please notify me that you have by using the Text Area Comment Box below. Proivde me with any thing else you have already tried. Lastly, do you have a manual for your printer in digital format that you can place on your PC and refer to? I can post one here for you if you need it.

    Essentially, there is no easy Trick to clearing this issue. The most common error made by users it in replacing both cartridges at the same time. Each cartridge should be replaced individually. Once completed the printer will want to execute a print head alignment test. This print out will include instructions on selecting the numbered lines that line up most exactly. Then you would enter the corresponding number.

    Bypassing or interrupting this alignment test after replacing cartridges will cause error messages such as yours. So, if you did this out of ignorance or confusion, remove each cartridge one at a time using the method descrbed below. When both have been removed and reinstalled and the alignment process completed you should be error free. Should you still receive this error, remove and clean each cartridge using the method described below, one cartridge at a time.

    If after completing all the steps below, you still receive the error message, your printer has a larger problem that is internal hardware related. You can either replace the printer or have it serviced by HP. Most people opt to replace the printer as an error such as this at the internal hardware level usually indicates that the printer has reached the end of its usable life span. If this is happening prematurely, have it serviced under warranty. Printer warranties are usually one year from HP. If you purchased using a credit card you may have an extended warranty. Check with your card company right away for information on any extended warranty you have from using your Credit Card.

    If you have any further questions, please ask me using the comment box below.


    Solution one: Remove and reinsert the ink cartridges
    1. Turn the product on.
    2. Make sure to have letter or A4 unused, plain, white paper loaded in the input tray.
    3. Open the ink cartridge door.
      NOTE: Make sure that the carriage holding the ink cartridge moves to the right. If it does not move to the right, turn the product off. If it is a new product, make sure all the packaging material is removed. Close the ink cartridge door and then turn the product on again. The carriage should move to the right. Figure 1: Opening the ink cartridge door c01333689.jpg CAUTION: The product must be turned on before the ink cartridge door is opened. If the product is off when the ink cartridge door is opened for access to the ink cartridges, the product will not release the cartridges. The product can be damaged if the ink cartridges are not docked safely before removal.
    4. Wait until the carriage is idle and silent, and then lightly press down on an ink cartridge to release it. The error message should indicate the problem cartridge by displaying an icon that represents it.
      • The tri-color ink cartridge is in the slot on the left.
      • The black or photo ink cartridge is in the slot on the right.
      Figure 2: Pressing down on an ink cartridge to release it c01333690.jpg 1 - Ink cartridge slot for the tri-color print cartridge 2 - Ink cartridge slot for the black and photo ink cartridges
    5. Pull the ink cartridge toward you out of its slot.
    6. Make sure the tape has been removed from the cartridge. If the tape has not been removed, remove it now. Figure 3: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or reattach the tape.
    7. Hold the cartridge with the HP logo on top.
    8. Reinsert the ink cartridge into its slot by gently pushing the upper part of the ink cartridge forward until it clicks into the socket. CAUTION: When installing the ink cartridge, do not rest your hand on top of the product for leverage. This might cause the carriage to lift out of position. Figure 4: Incorrectly grasping the top of the product for leverage c01333691.jpg Figure 5: Pushing the cartridge in firmly c00853118.jpg
      • When installing the tri-color ink cartridge, slide it into the left slot.
      • When installing a black, photo, or gray photo ink cartridge, slide it into the right slot.
      Figure 6: Tri-color cartridge in the left cartridge slot and black cartridge in the right cartridge slot c00880896.jpg
    9. Close the ink cartridge door.
    If the error message persists, continue to the next solution.

    Nov 11, 2008 | HP Office Equipment & Supplies

    1 Answer

    Cartridge error

    Dear customer,
    According to Dell documentation, the Dell Personal Inkjet Printer J740 will display this error message if it detects a short circuit in one of its two ink cartridges. Solution:
    To fix this problem, you’ll need to replace the faulty ink cartridge (it’s possible that both cartridges have a short circuit). First, press the Power button on the printer to turn it off and open its front cover. Turn the printer back on and wait for the ink cartridge to stop moving. Remove the color cartridge and close the front cover. If you receive the error message again, you’ll need to replace the black ink cartridge. Repeat this process for the color cartridge to test it for a short. If you continue to receive the error message, you’ll need to replace the color cartridge, too.

    Please Rate this solution. Thank You..

    Jul 10, 2008 | Lexmark Office Equipment & Supplies

    2 Answers

    Replaced Ink Cartridge

    turn fax machine off open cover and put 3 drops of 3 in 1 oil on the the big silver bar the ink cartridges ride along perform alignment and try to recieve fax if this doesnt work clean all the rubber feed rollers with isopropanol alcohol (rubbing alcohol) applied to a microfiber towel then try.

    Jan 15, 2008 | HP 1220 Plain Paper Inkjet Fax

    Not finding what you are looking for?
    Canon MP610 Photo All-In-One Printer Logo

    85 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Canon Office Equipment & Supplies Experts


    Level 3 Expert

    102366 Answers

    old marine
    old marine

    Level 3 Expert

    1992 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17130 Answers

    Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides