Question about Samsung 26.0 Cu. Ft. Side-by-Side Refrigerator, RS265LABP

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Lots of problems

This was a series of problems, with my Samsung RS2545SH. first,like 2 years ago the light on the fridge when you open it the light has a short and the light does not go on.second the water on the freezer side stopped working. third(the worst problem) when you open the fridge the fan makes a loud helicopter type noise. and last the freezer temp light is blinking. please help!!!!!!!!!!

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Ur coling fan is goimg out,prob ud door sitch is defective' and ur watwer solinoid is not geting voltage, or has gona bad

Posted on May 30, 2010

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Posted on Jan 02, 2017

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Have a 2 year old SAMSUNG RS2545SH Side by Side


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http://www.fixya.com/support/t245665-samsung_rs2556_refrigerator_side_not

Question: was the fridge running when you went to pick it up ?
Was it already on ?
My thinking is that you have the ice build up problem too and that it never thawed. If you unplug it, thawing could take days. Seriously. If you take the inside panel off and get some heat on it
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1 Answer

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I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!

Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!

I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.

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Control board has gone bad....

What happens is the defrost is controlled electronically from a circuit board, when this goes bad, the freezer quits defrosting, and freezes the fans that circulate air through the fridge side of things.

To check this, unplug the entire fridge, leave the freezer open, wait for it to defrost a bit, if this causes the fridge to start cooling again when you plug it back in, then its the defrost. You should also see ice crystals on the back of the freezer just under the icemaker.

http://forums.partselect.com/refrigerator-freezer-repair/rerifgerator-side-not-below-54-degrees-6699.html

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