Question about Washing Machines

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I have a whirlpool commercial washing machine with a 2 speed motor model no GALSR7244JQO the machine fills with water ok but make a grinding sound and the agitater doesnt rotate on the wash cycle

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  • fonc May 30, 2010

    thx for all your help

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  • Master
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The grinding noise is coming from the worn agitator dogs (part number WPL285746) if the washer rinses, spins, and drains but does not agitate during the wash cycle. The agitator dogs must be replaced to address the problem. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Remove the fabric softener dispenser by pulling it off the agitator top then look for the prying location on the agitator cap and insert a flat-blade screwdriver between the agitator cap and the agitator then pry the cap off.

Using a socket wrench, usually 7/16", with extension, remove the stud and seal holding the agitator to the shaft then pull the top agitator from the bottom agitator.

Pull the cam that holds the agitator dog ears from the top agitator and lay it on its top and install the agitator dog ears on the slots provided.

Hold the cam on one hand and the top agitator on the other then slide the cam up into the top agitator and turn it over so that the agitator dog ears do not fall off. Reinstall the top agitator into the bottom agitator then fix the agitator assembly into the shaft.

Posted on May 30, 2010

  • fonc May 30, 2010

    sorry forgot to mention that the spin function also stopped working

  • Jahn27
    Jahn27 May 30, 2010

    Thanks for the information. The grinding noise then must be coming from the broken motor coupler due to the broken parts grinding together. The motor coupler (part number 285753A) is broken if the motor runs and the washer drains but the mechanical output of the motor is not transferred to the
    transmission system and therefore result in the agitator not to agitate and the
    drum not to spin. It drains because the drain pump is directly coupled
    to the rear of the motor shaft. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

    Remove the console from the top of the washer then flip to the rear and
    disconnect the lid switch wiring harness connector from the body of the
    washer. Remove the screws attaching the console to the rear of the washer then slightly lift the console forward to release the console tabs from the slots in the top of the washer. Once the tabs are released, flip the console to the rear of the washer.

    The cabinet is attached to the rear of the washer by two
    brass-colored retaining clips. Insert the blade of a flat-bladed
    screwdriver into the lip of the clip on the cabinet side then push the
    handle rearward to release the clips.

    Once the clips are
    released, open the lid and and grab the front rim of the cabinet then
    rock the cabinet forward and move it away from the machine.

    With the cabinet removed, move the spring clamps holding the pump inlet
    and outlet hoses away from the pump then pry off the clips securing the
    pump to the motor and remove the pump.

    Remove the screw securing
    the bottom clip holding the motor and remove the clip. Hold the motor
    from the bottom while loosening the screw securing the top clip holding
    the motor. Remove the clip then pull the motor out of the washer.

    Remove the broken coupler parts from the transmission and the motor
    shaft then tap the new coupler parts in place or until the splines are
    even with the edge of the coupler. Put the rubber grommet into the
    coupler in the motor then line up the remaining slots on the grommet
    with the coupler prongs in the transmission and put them together.
    Secure the motor with the clips and the clips with the screws then
    reconnect the motor wiring harness to the motor terminals.

    Put
    the pump back into the rear motor spline aligning the slot in the pump
    with the motor spline then Secure the pump with the the two clips.
    Reattach the pump inlet and outlet hoses and secure it with the spring
    clamps provided.

    Bring the cabinet to the front of the washer
    then slide the front bottom rail of the cabinet under the rail at the
    base
    of the machine then lay down the cabinet into position. Make sure the
    slots in the cabinet sit into the tabs at the base of machine.

    Secure
    the
    cabinet to the back of the machine with the two retaining clips.
    Inset the clips into the slots on the back of the machine then push it
    down into position to the slots on the cabinet.

    Reconnect the lid
    switch wiring harness connector and reinstall the console. Align the console tabs with the slots in the top of the washer then insert the tabs and secure the console back into the rear of the washer.

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