Question about HP Pavilion DV5Z-AMD Turion(TM) X2 Ultra Dual-Core Mobile Processor ZM-80 (2.1 GHz), 4GB DDR2 , 160G... PC Notebook

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HP DMI PROBLEM, ERROR CODE 1002

Hi,

I have a HP Pavillion Dv5 series laptop. I was trying to restore it to its factory settings, and then something went wrong, and now it shows me an error 1002.. And says to contact HP for support. I have contacted HP and they say send it in... But I dont have warranty anymore. So I dont want to send it in...cause they are going to cost around $400... and it wont be worth it... I checked online, and hey say its a DMI problem.... can someone please help me!!! its been like almost 2 months now....help me please!!!

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Http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpi03916/bpi03916.pdf

This explains what you will need to do to fix this issue and download the DMI to another computer so that you can download it to your laptop
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Posted on May 30, 2010

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