Question about LG WM2688HWM TROMM SteamWasher

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Hi my lg tromm washing machine, the soap and softener tray stuck up, won't come out. what do i need to do to make the tray come out?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: lg tromm soap dispencer won't open

sofener cover (blue) cap @ not seated or worn

Posted on Mar 06, 2008

  • 1 Answer

SOURCE: LG Tromm - soap drawer is stuck and will not open

This is caused by the "Fabric Softer" removable tray inside the drawer getting stuck in the top of the drawer cabinet.
Solution:
1. Unplug machine
2. Remove four sheet metal screws and plastic plates from top of back of machine that hold the "lid" on (perhaps yours is different and only has two screws, but that's your world :) )
3. With the palm of either hand hit the both sides of the lid of the machine at about a 45 degree angle towards the back of the machine until the lid slides back about 4 inches
4. Gently remove lid (will lift off easily if you've freed it correctly)
5. On left you'll see a white box which is the cabinet for the drawer. Carefull pull the black wire from it's retainers
6. Lift up the three clips on the right side of the cabinet that hold it together
7. In the back of the cabinet, grab ahold of the plastic piece that doesn't have a hose attached (unless yours does, in which case figure it out yourself :) ) and gently pull up until you can see the cabinet coming apart in the back.
8. When you have enough clearence push a screwdriver through the opening you've created while lifting on the back of the cabinet apart, and PRESTO! The drawer will pop out.

This will happen everytime from now on if you do not remove the the "fabric softner" tray from the drawer. It is a design flaw that will happen to all models eventually. If you must have that little tray, then find a solution that works and post a follow up here (I imagine it will involve a bench grinder :) )

HAPPY WASHING AND BUY AMERICAN!!!

Posted on Nov 26, 2008

  • 113 Answers

SOURCE: LG TROMM WASHING MACHINE FRONT LOAD

Hi there,
Here is text of very helpful email from LG 

When you receive the LE error code, unplug the machine for approximately 15 - 20 
minutes. This will reset the microprocessor. 

The LE error code can be an indication of several different issues. 

The most common cause is over-sudsing in the machine. Many times owners 
experiencing the LE error code are using regular detergent. It is recommended to 
use a high efficiency or low sudsing detergent. Many of the leading detergent 
manufacturers have a high-efficiency (HE) selection. The HE detergents are 
designed for lower suds levels and enhanced cleaning performance in 
front-loading washers. 

Overloading the wash with too much laundry may also cause the LE error code. A 
good rule is to load the washer until the clothes in the drum are no more than 
three-fourths of the way up the window of the door. This will allow them 
sufficient room for tumbling. The clothing having sufficient room to tumble is 
more important than either the weight or the number of items in the washer. It 
is the tumbling action that provides the washing effect. 

Lastly, a breakdown in the signal between the microprocessor and the motor may 
cause the error code. This can occur if there is a loose wire, dislodged ball 
sensor, or if the shipping bolts are removed prior to situating the washer. . In 
this case, a servicer would need to take a look at the unit. In this case, you 
will need a service center to look at your unit. For service assistance, please 
visit our website at us.lgservice.com Click on "Service Center". Enter your 
zipcode and product type. Click search. 

In the event that you cannot find a service center, please call 1-800-243-0000 
for assistance. There, an agent will be able to provide you with an Authorized 
LG Service Center in your area. 

Please have your model and serial number available along with your zip code when 
you call. If you have a customer service issue, please let the agent know and 
they will set up a customer service file for you. If your unit is under the 
factory warranty, your purchase receipt will validate the warranty. 

Business hours are 24 hours a day, 7 days a week. 

I have taken the liberty of providing some hints and additional information that 
may be helpful concerning your LG washer. 

If you must use a regular detergent, you will only need to use 1/2-1/3 the 
amount you would normally use in a conventional top-loading machine. However, 
the HE and the conventional detergents are different formulae, and your machine 
will not perform as efficiently or effectively. Using half the required amount 
of regular detergent will 
give half the cleaning performance. As the new LG washers accept a larger than 
usual load, the cleaning performance could be further reduced. In addition to 
the reduced cleaning, there will be oversudsing. The excess suds will cause the 
washer to stop and rid itself of the suds before continuing its cycle. Getting 
rid of the detergent will further reduce cleaning performance. 

Using too much detergent can cause a build-up on the outer drum over time, which 
can result in mold and even mildew growth in your washer. Should this occur, do 
a load of whites on the SANITARY cycle. Use the extra rinse and stain options. 
Use NO detergent and use a liquid bleach. This will remove the build-up and any 
odors accompanying it. This procedure may need to be repeated a couple of times 
depending on the degree of build-up. 

The washing time may vary by the amount of laundry, water pressure, water 
temperature, and other using conditions. 

The 'SenseClean Washing System' has a built-in turbidity sensor that measures 
the detergent/suds residue in the water during the rinse and then makes an 
adjustment of time and water usage based on the detected residue level. 

The machine will detect an imbalance and attempt to correct it. If the imbalance 
is detected or if the suds removing program operates, the wash time will be 
increased. 

A built-in water heater in the washer assures that incoming water is the correct 
temperature to optimize cleaning performance. Most laundry detergents must be 
activated at certain temperatures to work correctly. We use thermisters 
(electronic thermostats that have a high degree of accuracy) to detect incoming 
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure 
superior thermal action performance. 

You won't see a "visible" water level in the window of the unit. The water is 
pooled in the inner drum. RollerJets are built into the baffles of the washer. 
The holes in the baffle collect water and re-circulate it during the wash. This 
increases the mechanical action to achieve best cleaning performance. The 
rollers gently move fabrics 
along in the wash cycle. 

This action aids in reducing the amount of water required for thorough 
cleansing. In contrast with a top-loading machine, which always fills the 
machine to a precise measured level of water, depending on the size of load you 
select (small, medium, large), the LG machine will "sense" the size of the load 
and only recirculate a minimal amount of water, thus making it very energy 
efficient, efficient in the use of detergents, and extremely efficient in its 
water usage. 

Forced Water Circulation in the washer pumps water during the wash. It 
recirculates it back up and over the laundry to further increase mechanical 
action and cleaning performance. 

With front loading washers, the door seals so very tightly unlike a conventional 
machine, that it is recommended to dry the seal when you are done with your 
laundry for the day to prevent an atmosphere where mold and mildew can grow. 

To get the best results, sort clothes into loads that can be washed with the 
same wash cycle. Different fabrics need to be washed in different ways. Always 
sort dark colors from pale colors and whites. Wash separately as dye and lint 
transfer can occur causing discoloration of white clothing. If possible, do not 
wash heavily soiled items with lightly soiled ones. 

Combine large and small items in a load. Load large items first. Large items 
should not be more than half the total wash load. Do not wash single items. This 
may cause an out-of-balance load. Add one or two similar items.

Hope This help
Good Luck!!!
neo

Posted on Feb 27, 2009

taran_2005
  • 10515 Answers

SOURCE: Tromm LG front loader error code

Hi,

Already answered by an expert :-

This a common problem for all front loaders. Your washer will not drain or work 'cause your outlet filter is clogged or an unusually heavy load. The small door is on the left side front bottom of your washer. Remove the door with a putty knife or thin butter knife inserted in the middle top of the access panel door. Drain the water from the filter housing by pulling the tube out of the clip and unplugging, allow it to run into a bucket while the machine is in spin only mode. This mode is acheived when the washer is first powered on press the spin button until no spin is reached then run. Run in this mode until no water is draining from the tube in the bucket. Keep the tube as low as possible. When water has stopped coming out of the tube turn off the washer and unplug from the wall. This step is important because this resets the fault. Expect some water to come out when you open the filter housing by turning counterclockwise until you can pull the filter from its housing. Clean out your filter, return to housing turning clockwise until seated and recap the tube and place in the holder, refit the cover and plug back into the wall. Fixed. You may also need to lighten the load a bit but I always try full on load anyways. If it fails again just lighten, unplug wait >1 minute then replug and run.

Thanks.

Posted on Jun 17, 2009

Dissolu
  • 221 Answers

SOURCE: Lg tromm front loading washing machine has

Yes the system is cloghed. Pull the detergent drawer out and clean the drawers housing. try using some bleach. It allways helps.

BE ADVICED: after using bleach run quick wash cycle on without any load, it's just to get rid of all bleech remains and not to damage your clothes

Update me about your progress

Posted on Jul 25, 2009

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1 Answer

Soap tray has water in after wash


take the tray out, take the white indicator off and clean everything

Sep 06, 2015 | LG WM2688HWM TROMM SteamWasher

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Both the soap and softener trays are full of water after a complete washing cycle.


Start simple. Pull dispenser out clean IIT.
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My Tromm washer is leaving residue on my clothes


Make sure you are using the correct soap. (Front load soap powder) Also use a bit less than suggested on the packet. If you are often using cold or low temp wash cycles, dirt and build-up in the machine will be common and come off on your clothes. Use a very hot wash at least once a month to clean it out and stop using fabric softener. It sticks to everything and any dirt in the water gets stuck on and then comes off in later wash cycles.

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Detergent dispenser is stuck and cannot open on LG Tromm washing machine


There is a small tab that one has to press down to unlock the retainer clip.
Press this down while pulling the tray outward.

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1 Answer

Lg tromm washer leaks from detergent drawer


my washer also was leaking from the dispenser and I had a cap from one of the detergent bottles stuck in the inlet hose. Don't know how it got in there but glad I found it so if your washer leaks from the soap tray it could be a cap from your detergent bottle stuck in there.

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Soap drawer won't open


hi they normally just pull out.just take your time it might have wet powerder on the edges make it get stuck good luck

regards
shaun

Nov 28, 2011 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

Lg tromm front loading washing machine has


Yes the system is cloghed. Pull the detergent drawer out and clean the drawers housing. try using some bleach. It allways helps.

BE ADVICED: after using bleach run quick wash cycle on without any load, it's just to get rid of all bleech remains and not to damage your clothes

Update me about your progress

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I need to replace my hall sensor - LG WM0264H


I fixed this myself. I found an on-line LG service manual and bought the hall sensor (about $30). It took all of a half an hour to repair this myself. I read that too much soap and fabric softener will make the circuits on the mother board heat up and short out the hall sensor (gunk and resistance on the wash drum). It is running like a top again. The local parts store said to periodically run bleach and water through the soap, and softener despenser to help keep it clean.

Mar 19, 2009 | LG Washing Machines

1 Answer

LG WM2496HSM


Take a few of your washed towels and start washing them again with no soap or fabric softner. After the washer tumbles a couple minutes pause the machine. You should see no suds at all. I'll bet you see some suds. Suds now indicates there is soap residue in the machine and / or the fabrics. The soap residue in the fabrics is what is causing most of the odor and the poor cleaning. The problem is too much soap and / or fabric softner. Remember, the old top load washer you had before used about 40 to 45 gallons of water for an extra large load. Your LG uses about 12. First thing to do is clean the washer using a package (three tablets) of "Ah Fresh" washer cleaner, using the tub clean cycle if your model has it, or if it does not have that cycle, use the hottest, longest cycle, + stain setting option. Second, wash all the clothes again without using soap or fabric softener. Third, from now on, use a maximum of a tablespoon of HE (even less if it is 2x concentrated) soap and one teaspoon of fabric softener. Hint: If you rinse well before you towel off your towels are only wetted with clean water. They are not dirty. If you wash them, try washing with no soap.

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1 Answer

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Try to open your water tap to full or check the filter in the inlet valve or hose. There seems to be a problem with the water pressure entering the machine.

Oct 30, 2007 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

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