Question about Samsung BD-P1500 Blu-Ray Player

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My blu ray remote wont work and it is brand new it is a samsung 1500p model please help me

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  • laurab415 May 30, 2010

    thank u for your help

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  • Samsung Master
  • 6,993 Answers

Hello,

what's brand new, is it the remote or the player itself. There are only two reasons for this problem. 1.) its either the fault is from the remote, that is, the remote battery or the remote is not good, or 2.) the remoter sensor of your player might be the cause of the problem.

If its a brand new player, I would advice that you return it back from where you bought and take another because this one is having a factory fault. But if the player is not brand new, check the remote batteries, or try to borrow a samsung remote from someone and test with the player in other to be sure if the fault is from the remote, remote battery or remote sensor on the player.

If the fault is from the sensor of the player, you will need to take it to a tech for repairs or open the player, check the remote sensor to see if its well fixed. Its not well fixed you can fix it yourself.

But I would advice that you return the player if its a brand new one, but first, test the remote with another new battery.

Good luck.

Posted on May 30, 2010

  • laurab415 May 30, 2010

    i got the blu ray as a gift and it seem to be the remote itself i have put all kinds of different batteries in and nothing

  • Walesarumi
    Walesarumi May 30, 2010

    Okay, in that case you need to purchase another remote for your player. You can purchase a universal remote control.

    Take care.


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