Question about Tomtom ONE 125 GPS Receiver

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Tomtom one (4N00.012) will not load up.

Hi there, I have a tomtom one which is about two and a half years old and it has always worked very well.
However, the other day I plugged in the power lead and pressed the power botton. After a few moments the unit sounded the tomtom jingle then displayed a picture of a tomtom one on the screen then a yellow line appeared at the bottom of the screen and a blue line proceeded to run along inside the yellow line from left to right.
Straight after that had finished, the screen depicted the SD card coming out of the bottm of the bottom of the tomtom one the screen then the SD card moved up to the top right hand corner of the screen then the SD card was showed a diagonal red line through it. From then on, it just kept depicting the SD card coming out of the bottom of the unit and going to the top right corner.

As an attempt to clear the problem, I removed the SD card and replaced it. I even pressed the reset buttom at the bottom of the unit but still no change.

Any ideas?
Thanks in advance.


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  • 41 Answers

Your particular unit runs it's software from SD-Card. you need to check if the card is not damaged: while unpowered push the SD card to come out insert it in a card reader on your computer and see if it reads it ok, if it ask's you to format it it means it's damaged and should be replaced ( the sd card of your tomtom should be replaced with another SD card which you should buy from tomtom for your particular device not a generic one). if it reads just fine reinsert it and start the device again..And about the reset the correct procedure is: Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.tomtom one (4N00.012) will not load up. - 904537f.gif
You should also install Tomtom Home on your computer, connect the device and update it if al the above failed (with a verified and working SD card inserted) - link for Tomtom Home: Windows, Mac

Posted on May 30, 2010

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Posted on Jan 02, 2017

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