Question about Microsoft Xbox 360 Elite Console - Black

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I have 2 scratches on my disc and when i put it in my xbox 360, it says unreadab le. ive cleaned it but it still says unreadable

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  • 103 Answers

To avoid this scenario avoid moving the console while the disc is still inside the console
technically your disc is broken

Posted on Jun 07, 2010

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2 Answers

My xbox keeps saying the disc is unreadable half way through games


the disc is either scratched too much
or
the xbox dvd lense is dirty

if other discs work then it is that specific disk

try cleaning the disc with a micro fibre cloth
start on the inside and rub outwards towards the edge of the disc

you can also buy a lense cleaning kit, you put a solution on a disc and put it in the drive
it should help to clean the laser

goodluck

Apr 19, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 keeps saying that the disc is unreadable


Try to put in some different game discs, or try a dvd. Otherwise go to xbox.com and go to their support page and that can help you.

Feb 21, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 says disc is unreadable no scratches or rings on disc


have you checked if its similar to your region ?
for instance if your Xbox uses Pal region supported games and you have an NTSC region Disc , it will probably say something like "disk is unreadable or region format is not supported "...thats the only conclution ive got in mind...that or the disc is plain empty or corrupted from the manufacturing company ? i hope it helps :)

Nov 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

Xbox 360 says "Please insert this CD into an Xbox 360"


Try to clean out your xbox 360. Or, try to clean the disc with a soft rag and windex. Or, your disc is scratched

Jul 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Unreadable Disc for all games?


yes you can theres two ways,

you can buy a disc cleaner thats just a normal disc with brushes on it, and it wil spin inside and clean the lense.

or you can take it apart and manually clean the lense

problem solved :)

Feb 16, 2009 | Microsoft Xbox 360 Console

2 Answers

Unreadable disk


You will need the laser or the drive replaced.
We can do this for oyu email if interested
xbox360fixer@verizon.net

Jan 04, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games


the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

4 Answers

Disc unreadable


Know what? I've had your same problem... Bought BF:BC, and it'll tell me that it's an un-readable disk, or says "Play DVD"... 
I've also already returned the game once, for another copy and there's no positive changes.
The rest on my games work, just not BF:BC.

Jun 28, 2008 | Microsoft Xbox 360 Console

1 Answer

360 GAME


If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Nov 28, 2007 | Microsoft Xbox 360 Console

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