Question about Panasonic NN-S950BA Microwave Oven
The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.
It may be that the wheels on the support may be a bit dry. You can use a tiny amount of cooking spray or cooking oil to try to lube it.
Petroleum-based lubricants are not advised in food preparation areas such as the inside of the oven.
You'll want to be sure the support and the floor of the oven are very clean before applying the spray.
If that fixes it, great, but if it fails again in a short time, then the support needs to be replaced.
You can order Panasonic parts from Encompass here or you can call them toll-free at 866-779-5835.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on May 30, 2010
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Posted on Jan 02, 2017
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