I accidentially started the clean function. Now it is stuck. When I turn the machine off and on again the Clean function comes on the screen. It asks me to choose OK to continue. When I do this nothing happens. All that appears on screen is CLEAN i
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If the problem is only just stuck then you should try to rutn the gringing adjustment to more gross grinding and first try to remove all remain coffee beans from grinder, with the use of avacuum cleaner try to clean everything from the grinder beans and grined coffee. Then try to make a coffee if it continue to be stuck turn for more gross coffee grinding clean with vacuum and try again is the grinder is only stuck then this will work if after all these the grinder does not turn then you will need to remove it and also you might need to replace it.
Use a pin or a needle on the spout to clean the nozzle head. Most of the time this is due to useing to fine a grind in the machine. You may have to clean the head this way more then one time to get it to start working again properly.If you have any further questions message me back.
I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.
First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.
Make sure you have a cup handy just incase water starts to rinse out.
The machine is still stuck in the descaling cycle. You must open the steam valve and let all the liquid drain from the tank. This takes approx. 45 min. because it comes out intermittenly. After this is complete all the front buttons will flash. Close the steam valve, rinse the tank, then fill it with fresh water. Open the valve again and let all the water drain from the tank again. This time it will only take a couple of minutes. After it has completed close the valve and the machine will return to normal operation.