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I have a portable hard drive from Simpletech. There is a ubs plug that goes into the hard drive and 2 ubs plugs that appear to go into the ports on my computer.but I only have one avaliable. Do you need both? And should I be using an AC power adapater also?

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Hi,

You need to use the AC adapter and plug one USB connector to your computer.

Posted on Apr 08, 2008

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I need a manual for the black cherry portable high-speed UB 2.0 hard drive. The one I have is 160 GB. Thanks.


Here is the manual that covers all of the SimpleTech Signature Mini External USB 2.0 Hard Drives. This is a pdf document, so you may need to install Adobe Acrobat Reader if you don't already have it installed.

Hard Drive Manual

Regards,
Dan

Mar 05, 2011 | SimpleTech Signature Mini 320GB External...

1 Answer

After a time, Computer not recognizing portable harddrive


Reformatting will be our last option and there are a number of steps that you can try to fix this.
  • Try plugging it in on a different USB port
  • Check the USB cable, try replacing it and see if it works
  • USB ports on your computer makes use of power, so if you have multiple USB devices plugged in, the portable hard drive might not be receiving enough power. Try plugging it in without your other USB devices, except the mouse of course

Please leave me a comment for this.

Jun 03, 2009 | SimpleTech Signature Mini 320GB External...

1 Answer

Simpletech 500 gb external hard drive


There is a power consumption work-around untill a Y usb wire can be purchased; the main power cable must still be used at all times but this workaround should only remain temporary!!!
Simpletech should have included this so laptop users could use the drive as their capacity is better than the packaged slimmer simpletech portable backup drives for laptops, which does include the Y cable....
1) unplug usb while powered and unknown hardware is present on laptop...
2) turn power switch off from the external HDD...
3) return power switch to on from the external HDD...
4) plug in usb connection to laptop...
Autoplay should read from external HDD!!!
**** Save some $$$ and buy a Y shaped cable to provide sufficient amount of power from laptop usb
ports, cause it's necessary to use 2 of your ports to provide power in addition to the main power from HDD to wall****

ADONIS

Sep 04, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Jun 27, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Do not detect portable hard drive run by usb


Power issue will not be fixed without an external power supply like plug into a wall socket.

May 10, 2008 | EliteGroup ECS A535 Notebook

1 Answer

SimpleTech Portable Hard Drive


Hi,

You can either do copy/cut + paste or just simply drag and drop the files/folders that you want to move.

Apr 08, 2008 | Computers & Internet

2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

2 Answers

Simpletech 500 gig usb plug in hard drive


Is the drive running when connecto to power ans PC?
Try it on another PC.
Check the power supply if it is operated from an external power supply.
It it is self powered via the USB then this is a possible problem- the PC power supply cannot cope - Removing other USB devices may help here

Feb 13, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Access


It sounds like you may have a problem with either your USB port or the cable that you are using.  

Try plugging in another device into the USB port.  If that works without constant pressure, try using a different USB cable for your drive.  

Nov 09, 2007 | SimpleTech Pininfarina 80GB External USB...

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