Question about SanDisk Sansa Fuze MP3 Player

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It turns on, but the screen is white and nothing happens

If i turn my sansa fuze on, the screen just goes white. no sound happens, and its been like that for a while. I would like to learn how to (if i can) fix it.

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Mine goes white when I plug it into my computer to charge and then the laptop is closed or the computer hibernates. I simply slide the power switch up to the ON position all the way and hold it there for at least fifteen seconds before releasing it. It then turns off. I allow 5 seconds and it turns on as ususal, no problem. This might not be your problem, but worth a try...

Posted on Jul 26, 2010

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Posted on Jan 02, 2017

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1 Answer

Ive followed the resets ive tried the updates and i still have a white screen if i could atleast get sound thn id be happy, but i picked my fuze off a dresser one day turned it one and itwas stuck on the...


My Sansa Fuze sometimes goes to the White Screen of Death too--
1) Turn it on, get the white screen, then hold the 'off' button in the up position for up to 20 seconds to force it off. Wait 20 more seconds, then turn it on again.

2) You may have to reformat your player--
If you have a copy of the 'Sansa Updater' software on your computer, page 17 of the user manual says that reformatting the player is possible through commands from your computer. If your player is recognized by the computer, this could also work.

Sep 23, 2011 | SanDisk Sansa Fuze MP3 Player

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My sansa 4gb fuze wont turn on and when it turned on the screen waz white and stopped working pleaze help


It sound like something happened to the screen. It could also be something with the motherboard inside your SanDisk Sansa. If it's still under warranty I would see if you could have it replaced.

Mar 03, 2011 | SanDisk Sansa Fuze MP3 Player

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My sansa fuze 8gb won't turn off the screen is blank but the blue light around the wheel is sitll lit. When i tried to plug it into my computer it still did nothing. i just bought this 2 months ago and am...


You should be able to hold the power button (as if you were turning it on) for 20-25 seconds, which will shut it off completely. It should work as if nothing happened when you turn it back on again. Hope this works for you!!

Jul 10, 2010 | SanDisk Sansa Fuze MP3 Player

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White screen, won't play or power down


Mine does this when I plug it into my computer to charge and then the laptop is closed or the computer hibernates. I simply slide the power switch up to the ON position all the way and hold it there for at least fifteen seconds before releasing it. It then turns off. I allow 5 seconds and it turns on as ususal, no problem.

Apr 11, 2010 | SanDisk Sansa Fuze MP3 Player

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White screen


A white screen is caused by moisture corrosion to the screen cable. This is not an easy fix. I suggest an on line auction for iy, and purchase another

Mar 11, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

After only about 15 mins of playing, the screen goes crazy. It gets grainy or has lines....even turns upside down and backward!! Then it just goes white.


Unfortunately it sounds like you've got a hardware problem with your Fuze. You'll need to either get it repaired, or replace it. This is not a problem caused by the player's firmware.

If you think the player got wet recently, you could dry it out by putting it in dry rice for a day. Try to make sure the rice doesn't have any dust before you do this.

Feb 05, 2010 | SanDisk Sansa Fuze MP3 Player

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.my MP3 sansa turns on but it's a white blank


my daughters MP3sansa was just charged then it turned white screen

Dec 29, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is not working


Hi and welcome to FixYa,

Appreciate the direct "Ask Me;.

Offhand, the message indicates that the Sansa is requesting that the internal storage be reformatted using the PC. This would require that the Fuze be connected to the PC through USB. Thereafter, the computer would recognize it as an external storage device. Steps required to format:
  • connect Sansa Fuse to USB of PC;
  • double click on "My Computer";
  • it would show probable as an "E";
  • right click on the "E" and click on "Format...";
  • a new window will pop up;
  • under the "File system" pls select FAT or FAT 32;
  • verify that "Quick Format" is un-checked;
  • click on Start button.
Good luck and Thank you for using FixYa. Happy Holidays.

Dec 21, 2008 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze,white screen


I have the same problem too.. This sucks.

Sep 30, 2008 | SanDisk Sansa m230 MP3 Player

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