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I had a paper Jam in my Dell 922 3N1 Printer and now the paper will not feed into the printer. It makes the sound as if it is, but it will not pull the paper in.

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First try this. Turn off the printer, remove all the cartridges, drum, open all the doors and remove all the trays. Now verify that there's no actual paper jam by exploring through the inside of the printer. You can use a blower to blow any dust or pieces of paper, etc.. from the printer. Now use the manual feed and put in thicker paper several times (push in and pull out). Again reinstall and reconnect every components and boot the printer. If the actual printer's paper sensor isn't broken or stuck or twisted, this will definitely clear the paper jam message on the printer.

If the problem persists, please download this small text file and follow the instructions (click here). [this tutorial may varies model, but the procedures are more or less similar] Open the link, click "Download Now" button, wait for 20 seconds and again click "Download File Now" link and read the instructions and follow step by step.

Good luck.

Thanks for using FixYa.

Posted on Aug 17, 2010

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Hello,There could be something blocking the paper input, turn it upside down and give it a shake, or if possible take the top off and have a look around for any obstructions
Thanks

Posted on May 30, 2010

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Posted on Jan 02, 2017

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Printer will not feed paper


there could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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If the paper is lodged too far into the printer and can't be removed:
Press the power button to turn the printer off.
Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
Close the front cover.
Press the power button to turn the printer back on.
Resend your document to print.

Ensure that:
The paper is a recommended paper for inkjet printers.
You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
The printer is on a flat, level surface.
The left paper guide is against the side of the paper.
You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
The left paper guide does not cause the paper to bend in the sheet feeder.
Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
Envelopes or the appropriate specialty papers are selected in the printer driver.
You are using a paper or envelope size supported by your printer.

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