Question about Canon Pixma MP500 All-In-One InkJet Printer

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Ink Problems. is only printing with yellow ink

Put in new ink cartdriges and than went to print but now it is only printing with the yellow ink. none of the other colors are printing even when we do a nozzel check or a deep cleaning only yellow shows.

how can you fix this.

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You may need to replace the Print Head or Purge Unit.

Posted on May 30, 2010

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maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

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Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

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1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

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No, its not possible. The problem is likely the ink has dried in the purge unit or one of the small tubes going to the waste pad. The new printhead is the fix for the ERROR 41. The problem is there is sometimes other things that go bad, purge unit being just one example. One of the biggest problems with inkjets is that consumers leave their printers alone for long periods of time and the ink dries and clogs the tiny hoses inside. Even the ink cartdriges are just ink tanks, I have replaced those many times and have seen bad ones that just won't flow, replaced the inks and it works fine. You also have to put in the id# for the printhead after you replace it. Did you do that or get the instructions?

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