Question about Philips GoGear HDD6330 MP3 Player

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My philips mp3 is showing updating player and I can't get out of it, even after I have reset it.

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THANK YOU. thank you thank you thank you.

Philips could not even help with this. I knew how to reset. Did not know that just HOLD THE VOLUME UP while plugging into the USB... Windows refound... YEAH>>>>>>>>>>>>>>>> happy camper. thank you.

Posted on May 29, 2008

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There is a program that came with the installation Cd called Philips Device Manager. You can download it from www.usasupport.philips.com if you lost the CD. Use the Philips Device Manager to repair the player. If the device manager will not repair the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on May 28, 2008

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  • 1 Answer

SOURCE: Philips GOGEAR SA6045 MP3 Player doesnt register.

I worked on this thing (sa6045) for three hours................no luck.Finally got a fix.....Go to programs add/remove menu under control panel and delete Philips device manager.Then go to Philips site and download new driver:http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&mid=Link_Software&cat=MP3_PLAYERS_CA&sct=SU00304_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20080506223817_68.47.250.64&ctn=SA6045/37&dct=PAL&did=AEN&file=/files/s/sa6045_37/sa6045_37_dmr_aen.htm

Install your new driver and be SURE windows media player is not running or trying to sync.If it is running in background philips device manager will not work.Once new driver is installed you can pull up the repair panel and do a hard reset thru software on your Sa6045.

Good Luck

Posted on May 07, 2008

ThaMp3Doctor
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SOURCE: philips 4gb mp3 player

Here's what's going on - Philips issued a firmware upgrade for this model to correct the freezing issue.  You can't use the version of the Philips Device Manager that came on the installation CD.  You have to go to www.philips.com/support, enter your country, enter your model #, click on SA 6045/37 without the B, and click on the Software & Drivers link.  Within the software & drivers link, you must download the link underneath "Device/Firmware Manager" - this will give you the latest version of the Device Manager.  Using the new Device Manager, connect your mp3 player to the computer and click on the "Update" button within the Philips Device Manager.  This will upgrade your player's firmware, and fix the freezing issue.
-Tha Mp3 Doctor

Posted on Sep 13, 2008

  • 1 Answer

SOURCE: Philips GoGear mp3 model: SA1300

wait for usb connection

Posted on Jan 20, 2009

6ya6ya
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Posted on Jan 02, 2017

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2 Answers

Error message File System Error


Whenever I go to turn on my Philips Gogear audio video mp3 player, it shows the welcome screen but it doesn't go to the GoGear or the updating screens. Also, whenever I plug it into my computer through the USB cord, the charging screen doesn't show and it does not show that it is connected on 'My Computer'

Aug 20, 2009 | Philips GoGear SA3125/37 MP3 Player

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MP3 does not switch on, not even when plugged into computer


There is a small reset button on the back. You need to reset it with a needle or a toothpick and then it works again.

Jun 16, 2009 | Philips SA5125/37 MP3 Player

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Firmware won't update; Player won't turn on or show up on PC


if you use vista, try with xp... another post about and it worked for me.

May 16, 2009 | Philips GoGear HDD1830 MP3 Player

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MY Phillips mp3 player is frozen.It doesn't turn on.


Reset the player.
If it freezes again after you reset it, you need to update the firmware on your player. In order to update the firmware, you will need to get the latest version of the Philips Device Manager for your model from Philips website. Then use the "Update" function in the new Device Manager.

-Tha Mp3 Doctor

Mar 20, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mp3 not showing up on Windows Media player 11


Download the latest version of the Philips Deivce Manager from Philips website and use the Update option on the new version. This player requires a firmware upgrade to make it compatible with Windows Media Player 11, and the Update function in the Philips Device Manager will perform this for you.

-Tha Mp3 Doctor

Mar 16, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Still not working...


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Feb 03, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I cant start my go gear


I forgot to mention earlier that there are three basic things you can do to fix your player - Reset, Repair and Update - see your user manual for details or go to www.usasupport.philips.com

hotroger - Your description has some holes in it - When you add large files, or a large number of files, to an mp3 player, it will stay stuck on updating for upwards of 30 minutes. The solution to that problem is to only give it a few songs or 1 movie at a time. So, for your player to say updating and not show the main menu sounds normal so far. What happened between the time when it was disconnected from the computer and when you replugged it into the computer? If you didn't let it finish updating, or turned the player off while it was updating, you frazzled that poor player's brain. Connect the player in the OFF position to the computer while holding in the volume + button (it is the arrow button in some of the newer GoGear's). Continue holding volume + (or arrow) for 5-15 seconds until a Window pops up on your computer saying Found New Hardware Wizard - it will half-cocked lead you to Repair your device using the Philips Device Manager. Once the Repair is complete, all your songs/videos will be erased but your player should work again.


-Tha Mp3 Doctor

Dec 20, 2008 | Philips GoGear SA178 MP3 Player

2 Answers

Philips GoGear mp3 model: SA1300


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA1333 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 03, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Freezing


Open Philips Device Manager.

Reset player using reset button at base of player.

Press and hold [PLAY / PAUSE] button whilst connecting to the PC.

Device Manager should show error with device.

Follow the on-screen prompts to repair the player.

Note : ALL FILES ON THE PLAYER WILL BE DELETED.

Jun 07, 2008 | Philips GoGear SA3125/37 MP3 Player

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