a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The cold control inside the fridge may be defective. Hmmm...wonder why Samsung did not mention that as part of basic troubleshooting? If no adjustment of the cold control yields results, chances are it is defective.
Your right! A freon leakage system problem cause no cold anymore. But a temp control must be check. A defective temp control will also cause no cold of the freezer. The same also if compressor motor is defective even though it is running. Call a service technician to verify the trouble of your fridge. I hope I give you idea regarding your fridge problem.
Not enough information. But here is something which may help you diagnose the cause. I assume that you have a frost free fridge freezer. That there is a fan in the freezer which blows cold air down into the fridge.That the freezer is still cold. You can hear the fan cutting in and out. Try opening the Fridge door and locate the little plunger switch which is pushed shut by closing the door (like the switch on you car door that turns the interior light on and off). Push it in manually with your hand. (the fan needs to be running. The fan should blow cold air into the fridge. There will be a panel with vents, probably on the back off the fridge. Cold air should be coming from this. When working properly the temperature sensor in the fridge will control a flap like valve to allow or disallow entry of cold air from the freezer to the fridge.This controls the temperature of the fridge. If the flap is jammed shut no cold air can enter the fridge. Likely cause is ice build up, most likly in the back of the freezer blocking the path of the cold air. I had this problem on an old fridge of mine.I think that it is caused by the heat cycle not kicking in correctly to defrost the heat exchanger . I used to DISCONNECT THE FRIDGE FROM THE ELECTRICAL SUPPLY dismantle the inner panels of the freezer. And pour water over the ice monster blocking up the back of the freezer. Not a good solution i grant you. But it would work for a week or two. Then i would have to do it again. later i found a small panel on the back (outside) of the fridge with wiring and stuff inside it. There was a rotatable knob which clicked as you turned it. in one position you could hear it make the heat cycle kick in manually. I spent about 6 months doing this every few days whilst saving for a new fridge. It worked. But there is a RISK OF ELECTROCUTION . Sorry i cant fix your problem . But this might be of some help to diagnose it. If you are not sure i wouldn't recommend fishing round in the electrics. I have had quite a few electric shocks doing stuff like this because i am not as careful as i should be, and i am not a qualified electrician. It never hurts me much. But some people will die quite easily from mains voltage. BE CAREFUL!!
Try this: Temperature Adjustment • After 24 hours, adjust the controls as needed. Adjust temperature gradually: push the button in small increments, allowing the temperature to stabilize. • Press the button(Freezer Temp or Fridge Temp) repeatedly until the desired set temper. • For lower temperature, press the button(Freezer Temp or Fridge Temp) towards coldest. • For higher temperature, press the button(Freezer Temp or Fridge Temp) towards cold.
If this does not work for you let me know or you can contact Samsung support at 1-800-SAMSUNG (1-800-726-7864)
Mon - Sun : 9am - 9pm (EST).
Or you can try this Live chat at this link below, just look to the middle left of their page for live chat:
Let me know how this works for you or if I can help you with anything else. JimmyC
Hi, I had the same problem...it was a defrost problem in the freezer....mad i know...fridge doesnt work but freezer does...so its the freezer problem right!!! This is how i solved it....there is fan behind the freezer compartment....you need to remove all the freezer draws then the plate at the back of the freezer compartment(everything is accessible from inside the freezer only) once removed you can put your hand up inside the gap(make sure power is off and unplugged) just in reach is the fan which you should be able to rotate with your fingers...mine was covered in ice and not able to move as a result the cold air couldnt be blown up into the fridge(the only thing controlling the air into the fridge is a flap and depending upon what fridge setting you have this determines how much cold air its letting in.) If the fan has been frosted up you need to defrost the freezer....and source a new defrost sensor. hope it helps.
Try to check the noisy fan, slow rotation of fan can cause the icing evaporator. Unplug the unit and rotate the fan manually by your finger check if the fan is not misalign or not touching the fan frame. Or check if fan motor bearing is not worn out. Under charge of gas is also one of icing cause.