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Posted on Apr 08, 2008
Answered by a Fixya Expert

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My xbox 360 frezzes when i play games. HELP PLEASE!!

Every time I play a game not even 5 minutes goes by and it freezes. I have tried everything what is going on? Do I need a new one I have only had it about a year and a half and its the Elite one.

1 Answer

Frank Fernandez

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  • Master 778 Answers
  • Posted on Apr 08, 2008
Frank  Fernandez
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Joined: Jan 12, 2008
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I recommend setting your XBOX down on a level and hard surface (don't put it upright on a stand). I have seen many disks with radially arching scratches (the worst possible type of scratch for a CD/DVD) that seem to be caused by some of the optical drives (DVD drive) of the at least three different ones that the XBOX 360's come with), and I believe that keeping the drive tray horizontal, level, and being very careful with the Disks may prevent the scratches that may be causing your freezing.
I have also seen freezing in XBOX 360 games for no apparent reason at all, I thought it may be overheating at one point and made sure the console had plenty of space around it to breath and that seemed to help. Since you've had yours for a year and a half (mines only been out of the box for 3 months, so the main board is pretty clean yet), it may need internal cleaning (can be done with static free canned compressed air, or better yet by an electronics bench Tech.). If in a smoking environment, the tar and dust combining is more than likely the culprit.
Let us know if you've already tried the above, and Good luck.

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