Question about Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum

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Light on moterhead

The normal green light on the moterhead goes red and we appear to lose suction within the moter head

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  • jimntrish May 12, 2008

    Our Dyson has just done the same thing. serviced with new motorhead not even 12 months ago now. Nothing stuck in the motorhead such as hair or anything. Undid the floortool cover so check where the brushes sit. Brushes rotate freely when not in use. slight black discolouration around air vent to motor. Suspect either burnt out motorhead (although when only picking up dust, would not be due to overuse!!!) no smell from motorhead, just does not run and light is green. possible fuse blown with machine???? Please advise. Tx.

  • nickyshouse Jan 17, 2009

    I have the same thing i think! red light has replaced the green one... the brush head does not spin and it will not pick up. The vacuum does have the same suction when using the hose so i don't want to go and buy a new cleaner if this is simple to repair... Help my floors need de fluffing!

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Update.... I just rand Dyson help line and the only thing they suggest is to purchase a new head - if all possible causes have been eliminated ie. clearing roller of fluff etc. They are £40.00 direct from Dyson. Just ordered mine!

Posted on Jan 17, 2009

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Light on moterhead
Posted by Arnold2 on Apr 08, 2008
The normal green light on the moterhead goes red and we appear to lose suction within the motor head

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I checked with some of my contacts in the vacuum business and they told me that it may not be a United States vacuum and it might be a Canadian or European vacuum and may not be customer friendly to service, if you have a contact with a MAC or Snap On dealer or a metric auto store – as far as the green light on the powerhead the green light is supposed to let you know if the carpet is clean and the red light is supposed to be that the carpet is dirty, and laos it could be that your belt is loose and needs changing – a suggested belt change is every 4 to 6 months --- show them the screw and they might have something to fit or release the screw head, as per the removing of the wheel and replacing the electric cable, check with your local vac dealer or you may want to check with the Dyson dealer website and or phone # listed below:
http://www.dyson.com/homepage.asp
Contact Us
1-866-MY-DYSON
(1-866-693-9766)

Dyson Customer Care is available 7 days a week.
· Mon - Fri: 7am - 8pm, CST
· Saturday: 8am - 6pm, CST
· Sunday: 9am - 6pm, CST
questions@dyson.com
Don – The Vac Man
Go Ahead. Use Us.

Posted on May 02, 2008

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Posted on Jan 02, 2017

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