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The agitator is not working properly. The top is not turning just the bottom section is working properly.

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If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Posted on May 29, 2010

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I have a 70 series Kenmore washer that works normally except when it starts to agitate, the top part of the agitator does nothing. That is the spiral on the center post. Any ideas?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Jan 20, 2011 | Kenmore Washing Machines

1 Answer

The top section of the agitator appears to be stripped and does not move. The bottom section still moves. What part will I need? Thanks!!!


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Dec 12, 2010 | Washing Machines

1 Answer

Series 80 Agitator top dosent work


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.


I assume that your model number starts with a 110 instead of 100.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.26842692

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.


Following is an illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0


Jan 09, 2010 | Kenmore Washing Machines

1 Answer

Agutator doesn't go around properly-the cogs at top are stripped-how do I replace?


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=58c8c3ef065dd7bf04758c8088fe09a7


Dec 18, 2009 | Kenmore Washing Machines

1 Answer

Top agitator won't rotate. bottom rotates but top is stuck in neutral and spins freely


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=a10ed20760ebb48ebf7c5df88d5f840d


Nov 21, 2009 | Kenmore Washing Machines

1 Answer

I have a kenmore top load washer, The top part of


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

The top section of a two part agitator is designed to turn only one way. If the "agitator dogs" in it are worn, it wont agitate either way.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following on how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

Oct 28, 2009 | Kenmore Washing Machines

1 Answer

Agitator: bottom moves, top does not


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

pd_26_110_80040?$pddetailsth$ #21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Sep 13, 2009 | Kenmore 23822 Top Load Washer

1 Answer

Top section of agitator does not turn even though bottom of agitator is working properly. How do I repair?


You may have worn agitator dogs, causing the upper portion of the agitator (called the "auger") to slip. Or, you could have a loose agitator bolt. The following link explains how to replace the dogs (if necessary) and how to access the bolt:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

If you need to replace the dogs, the part number is included. You can purchase them for about $5 at appliancepartspros.com. For a little more, you can purchase the entire agitator drive replacement kit. Look for it under the "Agitator" parts section. You can also reference the helpful exploded view diagrams the site offers for assistance.

NOTE: When tightening the agitator bolt make sure you do not overtighten. This may cause damage to the agitator, or restrict its movement. Tighten until snug.

If you still require assistance, please let me know. I hope this helps you.

Aug 12, 2009 | Washing Machines

1 Answer

Not fully agitating


2 things
First is that I assume this not to be a 1 piece agitator. If it was the whole thing should turn back n forth Make sure its top (nut) fastner is tight. Usually just push down slightly and turn Clockwise.

A sectioned agitator has a lower section separate fro the upper. The lower can be attached to the agitator shaft and will move back n forth but the top has teeth that engage 1 way and allow slippage when the agitator comes back the other way. This "ratchet" action (some whirlpool older models that i have seen) if it has teeth ground off or grease build up under the teeth can cause them to stop agitating and just kind of sit there.

Drain and remove the clothes,
Take the top by hand and try turn it back n forth see if bottom moves. If the top is slipping and the bottom stays put remove the top nut (turn Counter Clock Wise) and try remove the upper section. If you can get it off you may be able to see why its not turning, and get the part to fix it.

Please let me know if this helped you. Rate me with as high a mark as you can. thanks and good luck.

Apr 02, 2009 | Washing Machines

1 Answer

Kenmore elite won't agitate properly


Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.

Dec 29, 2008 | Kenmore 24032\24036 Top Load Washer

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