Question about Apple iTunes

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Itunes won't open on my computer, it says it's trying to configure it, then gets stuck with 1 second remaining. Before doing this, when I tried to open it, it said there was an error and a component had been damaged or something. How do I fix it without losing everything already in my itunes library? Thanks

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Go to the set up file of itunes there you can get the library files. search there for the files. you sure get the files. then copy them into another place. re install itunes. then again copy all the files from the pasted place and replace them at the same place.restart your system and you get all the files in library.

Posted on May 29, 2010

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2 Answers

Iphone stuck on itunes recovery mode


Your device stucks in DFU mode, you can try some 3rd party ios data recovery tool to exit recovery mode. Follow this guide to have a try DFU Mode How to Enter and Exit DFU Mode of Your iOS Device

Aug 12, 2014 | Apple iPhone 3G

2 Answers

My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

Jun 29, 2011 | Apple iPod touch

1 Answer

Phone doesn't start nor does iTunes restore, it just stuck on the apple logo start-up screen. On i tunes the error code 3194 shows up. what can i do ?


1. Open iTunes and connect the iPhone to your System (PC/Laptop).


2. Press and hold the Home button and the Sleep/Wake button at the same time

3. After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.

4. The iPhone screen will remain black

It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long

then try to perform the restore on itunes, if that did not work post a comment so I can assist you.

Mar 26, 2011 | Apple iPhone 3G

1 Answer

Can't get i tunes to configure. It looks like it has installed but when you try to go into it it keeps coming up saying it,s configuring then won,t open up. Have uninstalled an reinstalled 4 times, help...


Here is the specific page for the itunes support your looking for. http://www.apple.com/support/itunes/ Note about the update needed for 64 bit windows. right click on computer and click properties to find out which bit windows you have. there is also a link to reach live support. good luck.

Oct 25, 2009 | Apple iTunes

1 Answer

Iphone will not restore error 13


You can resolve the restore issues using the troubleshooting steps found in this document:

1. Update to the latest version of iTunes

To see if you have the latest version of iTunes, open iTunes and check for updates.
  • Windows: Choose Help > Check for Updates
  • Mac: Choose iTunes > Check for Updates
If there is an update to iTunes available, install the update and try to restore again. If you do not have an active connection to the Internet, or your Internet security settings are configured to prevent iTunes from communicating with Apple, iTunes will alert you that the iTunes update server could not be contacted. Resolve your Internet issues and attempt to update again.

2. Restart your computer
Simply restarting the computer can clear up certain issues that could prevent you from restoring iPhone or iPod touch. After you restart, try restoring the device again in iTunes.

3. Open the proper ports and allow access to Apple servers
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
Port 80
Port 443
phobos.apple.com, albert.apple.com, gs.apple.com
If you see "Error 9807", you must open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
If you are using a Windows operating system, you can follow this article to help resolve issues caused by third-party security software.
You may need to update, properly configure, disable, or uninstall built-in firewalls and other security software to prevent interference with iTunes. For assistance with this, contact the company that supports the firewall or security software you use. If you are using proxy settings, try to restore or update without using a proxy.
4. USB Troubleshooting
Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built in to the computer are preferred over a hub. If you tried connecting iPhone or iPod touch to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If the issue continues:
Remove all USB devices except the keyboard, mouse, and iPhone or iPod touch. Remove all USB hubs and connect directly to the computer.
Connect iPhone or iPod touch directly to the included USB cable, bypassing the dock.
Restart the computer.
Try to restore the device again in iTunes.
If available, test with alternative, known-good USB cables.

5. Restore on a different computer
If the issue is not resolved with the above steps, try to restore using a different computer. Ensure that the computer you use has USB 2.0 ports, the latest version of iTunes, and that you connect directly to the computer.
If another computer is not available, proceed to the Advanced Steps below.

Oct 17, 2009 | Apple iPhone 3G

3 Answers

Cannot authorize my computer to download my itunes.


try backing up your WHOLE iTUNES FOLDER onto any kind of external drive. and try re-installing itunes.

Aug 07, 2009 | Apple iPod MA446LL/A MP3 Player

2 Answers

My ipod is frozen


Warning: This should be used as a last resort, restoring will erase all of your data

*Must have iPod plugged into computer while doing this*

Be patient, the force restore part may take up to 20 seconds.

1. Press and hold the home button and the sleep/wake button. (the power off option will appear, ignore it)
2. When the apple logo appears let go of the sleep/wake button (keep holding the home button.)
3. After a few seconds you should see the connect to iTunes image (you can now let go of the home button.)
4. Open iTunes .
5. iTunes should automatically recognize your iPod once the image comes up, if not unplug your iPod and plug it back in.
6. Restore your iPod by clicking the "Restore" button.

****
If iTunes comes up with an error you may want to try

a. Uninstalling and reinstalling iTunes or
b. restoring on a different compute

May 26, 2009 | Apple iPod touch

2 Answers

My windows vista does not recognise my usb ipod shuffle.......?! it was fine before.tried the 5steps...the pc still does not reconginise it.


In 1 line:uninstalled the iPod firmware updater program and iTunes. Get a fresh download of the firmware app and iTunes .Try installing iTunes 4.7.1
Steps:
remove the iTunes software and iPod drivers, make sure the iPod isn't connected. Restart the computer and reinstall the software again.

When you log in, load up iTunes (wait till it's fully opened and not in a busy state)
Get a fresh download of the firmware app and iTunes .Try installing iTunes 4.7.1
Then connect your iPod.

May 13, 2009 | Apple iTunes

18 Answers

On the ipod touch the itunes icon comes out and is a usb cable with an arow pointing to the itunes icon


make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.

Oct 30, 2008 | Apple iPod touch

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