Question about Canon PowerShot A85 Digital Camera

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I have an canon power shot A85. The image taken by it is so blur. We thought it may be the display issue, however the old picture saved in the card are still sharp. The camera can still be used to take video, and the quality is good. Is this due to the setting, since kids have played it more than 6 months. Thank you.

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S230, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on May 29, 2010

  • CameraR
    CameraR Jun 03, 2010

    I think you may be confusing the CCD issue (the sensor located deeply inside the camera) with your external LCD screen. A defective "internal" CCD imager will result in a blurry picture on the LCD screen. Pictures taken after the imager has gone defective will also be blurry. However, earlier pictures taken before the time the sensor went bad will appear normal. Note that video taken by the sensor may still appear normal, and does not necessarily go bad the same time as the still photo portion of the sensor. If in the U.S., simply call 1-800-OK-CANON to confirm this, and start the free repair process.

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