Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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My side-by-side Whirlpool Gold is not making ice.

The water dispenser is working, no problem there. What am I missing here?

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  • 66 Answers

Could be bad solinoid, only letting water to dispencer, u could switch sol leades to see if water goes to ice maker, but check ti make icemaker is on first

Posted on May 30, 2010

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Posted on Jan 02, 2017

peyton32034
  • 410 Answers

SOURCE: Whirlpool Gold Side by Side Refrigerator

sounds like the switch tabs are broken off of the switch bracket behind the dispenser front cover. you should hear a distinct click when you oush in on either lever for ice or water if not then that bracket is broken.  if you'll look on the very bottom of disp cover you will see 2 slots insert a small flat blade screw driver and pry the cover off then you'll see a white bracket with switches and wiring on it look at the black switches and most likely the little plastic posts that hold them on are broken. the bracket is inexpensive and very easy to repalace. if you have any urhter questions just ask thanks peyton...

Posted on Jan 22, 2009

SOURCE: Whirlpool Side by Side Refrigerator

hi- there might be a switch inside freezer to turn the ice maker on and off- it will be located on the upper left corner-

Posted on Nov 22, 2007

Master_Tech
  • 770 Answers

SOURCE: cold water dispenser on new whirlpool side by side dispenses lukewarm water...ice maker works a charm

there is a tank in the refrigerator section that hlds about 1.5 gal of water as you dispense it refills and pushes out the cold water. if your unit is new it will need a day to cool down the tank of water before you will get cold cold water at the dispenser
Hope this help explain how it works

Posted on Aug 01, 2008

ghappliances
  • 126 Answers

SOURCE: Whirlpool gold Conquest side by side refrigerator-- water dispenser doesn't work but ice dispenser does.

WHAT IS THE PROBLEM WITH YOUR FRIDGE

MOHAMED

Posted on Sep 20, 2008

TheMobilian
  • 8220 Answers

SOURCE: whirlpool gold moder GC5SHEXN503 side by side-ice

Put some water in the ice maker and see if it will kick a batch out. If it does make a batch but does not make any more then replace the water valve. NOTE: the water valve is a dual purpose valve that supplys water in the door and supplys the ice maker. If the ice maker does not kick out a batch then something is wrong with the ice maker.One easy component to replace is the ice mold thermostat.

Posted on Feb 20, 2009

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I purchased a new whirlpool conquest and have had on for two days. i have water coming out of the water dispenser but still no ice production. There is no water in the chute leading to the ice maker. ...


Maybe it won't call for water until it goes through the cycle. Try putting water in the ice mold and see if it starts working when it freezes and dumps the ice. Make sure the water line is open by swapping the wires on the dual water inlet valve. Then the water dispenser will send water to the ice maker and you'll know the valve and line works.

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Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.

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Mar 05, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

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check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

Nov 19, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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HAVE YOU CHECKED YOUR WATER VALVE LOCATED AT THE BACK BOTTOM RIGHT OF THE APPLIANCE THAT MIGHT BE THE CAUSE OF THE ICE MAKER NOT WORKING.LET ME KNOW IF YOU REQUIR FURTHER ASSISTANCE.GOODLUCK.MOHAMED

Sep 16, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

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i had same exact problem, i search over and over for solution. I even change the auger moter.

here is the solution for this particular problem.....

with the fridge door closed, remove bottom catch tray under ice dispenser revealing two screws, take off screws and slide front trim up to remove, you will have to unplug switch on trim to fully remove, look in top right corner there is black switch the will most likely be loose, this switch is your problem, mine was basically dislodged and the ice dispenser lever was not making contact, i simply zipped tied and siliconed the switch back to its respective place. if yours is making a good connection then the switch its self must be bad, you can test the switch by using the switch from water dispenser side...

i hope this helps

Jul 21, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

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check fill tube that goes into ice makes if filled with ice water vale bad or vale still bad not letting water in

Apr 19, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

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RECHECK THE CONNECTIONS AT THE UPPER DOOR HINGE WHERE THE ELECTRICAL WAS DISCONNECTED. MAKE SURE ALL THE PINS ARE STAYING IN THE PLUG WHEN YOU CONNECT THEM TOGETHER.
ALSO, BE SURE THE ICE BIN IS PROPERLY INSTALLED.

Apr 16, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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Has someone pressed the lock button on the front of the fridge just above the dispenser, next to the crushed & not crushed ice button, if so there is also an unlock button next to it.

Jan 04, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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