Question about Samsung Refrigerators

Open Question

SAMSUNG RB215BSSB JUST STOPPED MAKING ICE. WHEN I

SAMSUNG RB215BSSB (APPROX FIVE YEARS OLD) JUST STOPPED MAKING ICE. WHEN I REMOVED THE ICE UNIT, THE UNIT HAD ICE IN THE TRAY, BUT DID NOT DUMP THEM IN THE BIN. THE UNIT JUST STOPPED WORKING. I SUSPECT PART #NTGT001TA1, MOTOR ASSEMBLY, IS BAD. I WANT TO KNOW IF I AM ON THE RIGHT TRACK BEFORE I ORDER THE $80 PART. I HAVE RULED OUT ANY IN LINE WATER FILTER ISSUES AND I KNOW WATER IS GETTING TO THE BACK OF THE REFRIGERATOR. AFTER THAT, I DEFFER TO THE EXPERTS. THANKS IN ADVANCE FOR THE HELP.

JPG.

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 489 Answers

SOURCE: Ice tray sometimes stuck when dumping off ice

Your icemaker tray has an update for the water flowing over the tray.  You will need to call a qualified LG technician to get it replaced.  Also, the tray is twisted because it binds itself against the hinge pin on the left side.  To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.

Posted on May 11, 2008

Ad
  • 11 Answers

SOURCE: Whirlpool Side By Side not making Ice, but water dispenser works

I just resolved an issue with my kenmore elite side by side refrigerator icemaker (model 106).
It was expensive because I took the long road to fixing the unit myself.

My problem: No water going up to the freezer water dispenser into the icemaker but the water in front of the door working just fine.

-first thing i tried was the simplest. The Internet is clogged with this miracle fix of using a hair dryer to melt the frozen water line going to the dispenser output. This is highly unlikely for our model since the water line is protected within the refrigerator frame.

-2nd thing I replaced my water filter (thinking that there wasn't enough water pressure to trigger the solenoid valve. $40, and still no luck.

-3rd thing was I tested for voltage going to the solenoid. No voltage going to solenoid, so I wasted $30 for a new solenoid.....still no water.

-4th thing was I ordered a new IR sensor and receiver (since the reciever end is where the relay that sends the voltage to the solenoid to turn on and allow water to go up to the dispenser).
My IR sender and receiver appeared to be working flakey.
Installed, still no water. $58 BUCKS ON EBAY (EVERYWHERE ELSE $100+)

-I finally removed the freezer front little white door, I TURNED OFF THE FREEZER SWITCH SO NO VOLTAGE WAS PRESENT, removed the release latch underneath the freezer unit and disconnected, and removed the freezer unit to inspect it further.
When I removed the protective white cover that covers the mechanical wheel, I had a few parts come flying out of it. Turns out that the wheel accessories were damaged. THERE ARE NO REPAIRABLE PARTS ON THE FREEZER UNIT. I FOUND ONE ON EBAY FOR $39 BUCKS + $9 SHIPPING! $48 BUCKS, SWAPPED THE HARNESS AND BOTTOM COVER, AND IN 20 MINUTES, I WAS BACK IN BUSINESS. STARTED MAKING ICE IN ABOUT A HALF HOUR!!!!!

when in doubt, replace the freezer unit for $48 bucks! 7 out of 10 times it will fix your problems. All techs replace the IR set at the same time too which will set you back another $58 bucks.
Good luck! ;)

Posted on Mar 16, 2009

  • 1 Answer

SOURCE: Ice tray sometimes stuck when dumping off ice

I am an attorney near Philadelphia who is considering initiating a class action against LG related to the defective design of their ice maker. I have clients in different states who have had problems that LG fixed, but the problems re-occurred after the warranty expired. I've been advised by mechanics that leaks are inevitable based on the design. Apparently this is a design that LG had used years ago but had discontinued for a while because of leak problems. I'm usually on the defense side of product liability cases, but this seems to be a common defect. If you are interesed in such a suit, feel free to contact me at corrlaw@verizon.net. Law Office of John A. Corr, (610) 482-4237.

Posted on May 15, 2009

  • 13 Answers

SOURCE: LG refrigerator won't dispense water any more

The water line is freezing in the door due to deteriorated insulation. The only fix I have found to work on my fridge was to defrost the inside door with a blow dryer. Then place a weedeater replacement line (the orange 10" or so size you find at Lowes' or Home Depot) up through the dispenser nozzle, If the line only travels about 3-4 inches up the nozzle, then ice is still in the tube. Blow dry it until you are able to get water to dispense. After the tube is ice-free, place the weedeater line up throuth the dispenser nozzle leaving about 1/8" sticking out. The dispenser will still work with the line stuck in it. The dispenser will probably freeze again in about 8 hours, But all you need to do each time this happens is to pull the weedeater line out, dispense the water to unclog the ice, and place the weedeater line back in the nozzle. I have been using this method for about a week now and it works great. My GE Side-by-side is also 4 years old and this seems to be a problem with all of them. There is a part you can order to fix the problem, but I have heard it may not work.

Posted on Mar 21, 2010

  • 1218 Answers

SOURCE: Ice maker stopped working

Good day,
A step by step procedure should resolve your problem. If the dispenser is working, you can skip that step.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Posted on May 25, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ice maker stopped working, but used to work very well. During a course of a week, ice production kept slowing down to nothing. Test button on the side of the ice make unit does nothing. Unit is only a...


I had a similar problem with my Samsung fridge, my problem was the the ice holding unit had been taken out and not reinstalled correctly,
There is a rod on the rear of the tub and it has to be placed properly in the drive gear at the rear of the ice making housing so that it fits properly and smoothly.
If you still have a good water supply available at the door then the problem is probably what I just described, Good luck

Aug 27, 2011 | Samsung RF26VAB (25.5 cu. ft.)...

1 Answer

I own a Thermador Freedom Collection 18 inch Built-in Freezer Column with Exterior Ice and Water Dispenser Model T18ID80NRP and have had this unit for approx. 2 years as a companion unit to my Thermador...


No solution but just a warning. We had this same thing happen. They sent a repairman to replace the control board. Then did it again. Just before Christmas, the WATER started dispensing by itself. Luckily, I was nearby and heard it or the damage would have been extensive from flooding. They are now 'working on' getting a response from Thermador. I feel like this thing is just a homeowners claim waiting to happen.

Oct 28, 2010 | Thermador Freezer FREEDOMĀ® T24ID80PLS

1 Answer

Front left side has small puddle of water. front right side has smaller puddle. samsung rs2556sh. approx. 5 years old.


Normal 0 MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.


Jan 19, 2010 | Samsung RS2556 Side by Side Refrigerator

1 Answer

Whirlpool Water Dispenser not working and not producing ICE.


check the fresh water solenoid on the back of the unit theres a screen in the water line to it that maybe clogged also crak the line lose gently to isure water is passing through it if not? then change the water solenoid

Jan 15, 2010 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Icemaker problem with Samsung RB215BssB refrigerator


The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it can freeze. You can take the water line off the valve and watch to see if it drips.

Jul 12, 2009 | Refrigerators

2 Answers

GE Side by Side Ref


Sounds like an internal mounting spring for the compressor. Only solution is replacing the compressor. However the compressor can run in this condition for years. Replacement compressors only have a one year warranty. A new refrigerator comes with a five year warranty.

Dec 13, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker not working properly


could be the air damper. try adjusting air control for more air at icemaker.

May 30, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Not cooling


it might have got stuck in defrost look for the defrost timer if it is a older fridge you can manuley turn it out of defrost to buy you time to getting a new timer

Aug 08, 2007 | Kenmore 50522 / 50524 Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

902 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...