Question about Pentax Optio S5z Digital Camera

1 Answer

Camera lens stuck out wont switch on battery charged red light gone out, trys to switch on but nothing happens

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 29, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My fujifilm finepix s8500 will not turn on and the light flashes red when i try to turn it on


Always be sure the battery is charged and suited for your camera.
Check contacts of the battery and in the battery compartment of your camera. Dirty or oxidised contacts can be cleaned with a dry cloth, Or a cotton swap. Never use sharp tools to clean contacts or anything in or on your camera.
Always charge the battery before using it for the first time, or if you have not used it for a long period. 3 months is a very long period.
Also check if the battery door is closed correct. Most cameras do have a switch connected to the battery door. If the switch does not work correct, it could be you can't switch on your camera.
Never use manganese (Zinc-Carbon) batteries in your camera.
Alkaline battery performance is limited, especially at low temperatures. The use of NiMH batteries is recommended.

When, while shutting down, the lens got stuck, the camera won't see it on the correct place when switched on.
When you are sure you have good and charged batteries with clean contacts, reinsert the batteries and switch on again.
If that does not solve the problem, switch the camera off and feel if al slight pressure on the lens barrel, will help the lens go in. Never use force, because you can damage the lens motor or the gears.

May 26, 2014 | Cameras

1 Answer

My go pro hero 3 wont switch on, wont charge and shows no red light. basically does nothing. was working 4 days ago but seemed to have short battery life. the camera is only 3 weeks old! Could it just be...


I have the exact same problem. I was able to charge the battery twice, but both times it ran empty after 20-30 min., and now the camera is dead as a brick. Absolutely nothing happens when I try to charge or turn it on. :(
Three weeks old Hero 3 Silver.

Jan 14, 2013 | GoPro Digital Hero 3 Digital Camera

1 Answer

Stuck on on mode. no power even when i recharge battery


hi, If you charging you battery and you will find the red light is blinking. the battery is damage it shoudl be steady red only and will be gone if the battery is fully charge.

if the battery is ok, try to hear if there's a weird noise from the lens unit maybe the said lens unit has a problem. If yes bring to service center and reuqest for estimate charge first before to proceed to repair.

thank you and good luck my frined

Jul 17, 2010 | Casio EXILIM Card EX-S770 Digital Camera

1 Answer

My camera light comes on and buy my lens is stuck


if u push te lense in it should pop right into the slot. =) have a grooovy day =)

Oct 13, 2009 | Sony Cyber-shot DSC-S750 Digital Camera

1 Answer

Lens is out as though camera is on but screen wont come on


Try taking out the battery, give the connections a blow to free dust then try the on off switch.

Jan 13, 2009 | Samsung Digimax L730 Digital Camera

1 Answer

Lens won't go back in


some times if the batteries get wet it will short the system and it won't turn back on... if you dropped it something may have shifted inside blocking the messaging systems inside the camera. i would take it to a local camera shop.

Jul 08, 2008 | Kodak EasyShare C663 Digital Camera

2 Answers

Fe-100 wont come on


use external 4.5v npkia battery. huh. ı have same machine and hate olympus.

Jun 26, 2008 | Olympus FE-100 Digital Camera

1 Answer

NO LCD IMAGE / LENS STUCK


hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne
leeannehutchinson@btinternet.com

Feb 17, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Lens wont go back in, camera wont stay on


I have the same problem.This problem comes back so many times on this site, there is no solution anywhere.... Pretty mad for a problem hapening many times.

Jan 09, 2008 | Cameras

Not finding what you are looking for?
Pentax Optio S5z Digital Camera Logo

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pentax Cameras Experts

kakima

Level 3 Expert

102366 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Pentax Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...