Question about Dell 962 Photo All-In-One InkJet Printer

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I've downloaded what i thought was needed for my dell 962 printer and it is showing up on my printers and devices menu but the computer wont print to it

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Make and model of your computer and operating system is helpful.

You need to disconnect the printer. Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the proper drivers. Links to the patch/drivers and installation can be found at...

962 All-In-One Inkjet Printer owners thread (W7)


Rick

Posted on May 30, 2010

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1 Answer

Printer wont print


control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot
hope this helps

Dec 03, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

COMPUTER ERRONOUSLY SHOWS MULTIPLE PRINTERS


simple right click on the one that is not the default and select delete.

if (copy 1) is the one selected default and you want the other to be the default, right click on the other one and select "make default" then proceed to delete the other one.

it's not wrong to have multiple printers showing up. sometimes is actually needed. what you see there is not the printer itself but a logical printer. you may have 1 printer device and several logical printers for that printer device (physical device), one logical device may be used for one set of users with one specific configuration while other logical printer device may be used for another set of users with different default configuration. although if you are the only using the printer on your computer you just need one logical device for your physical device.

I hope that helps!

Apr 17, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Device monitor not working, you need to close. I don't have a lexmark, I have a dell photo 926 and Windows vista on my Del inspiron 530. I keep getting the same message, about the device monitor not...


click onj the printer ---properties and check the compatibility settings
make sure that the printer driver is downloaded from the manufacturer downloads site for that machine

Jun 20, 2017 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Having problems downloading drivers for Dell 962


I have a samsung notebook without a place to insert a disc and need to print files from my e-mail using a dell aio 962 printer how do I do this without using the software disc that came with the printer

Jan 26, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Overiding Empty Cartridge error for Dell A10 962


maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Nov 15, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Can't print


Step 1. Go to Control Panel--Windows updates; click Check for Updates--Windows is sending updates for different printers. If there is one install it. See if that takes care of the problem.
If not, go to Step 2.

Step 2.---Turn on the Printer---go to Control Panel---Device Manager. Under device manager look for any yellow exclamation point, if there are any under "Imaging device" or Portable Devices, then there is something wrong with the driver. Go to www.dell.com at the top type in 926 printer, the next page click on the first result "Install Dell 926 All-In-One Printer Drivers. Follow the directions one by one, start with the first and work your way down.

Also,
There is a firmware update release 1/6/2008 for the Dell 926
Go to www.dell.com home page. Go to Support and Help in the middle of the screen, put the cursor over it and click Drivers and Downloads; next screen identify your model: Select Model-Printer; select you product line--click on Printer; next page Select you Product Model 926 (Personal All-In-One) click on it;
then confirm Under Printers click the plus sign and it will give you 4 options, choose the firmware option. DO NOT INSTALL THIS FIRMWARE UNDER YOU HAVE TRIED EVERYTHING ELSE. SOMETIMES FIRMWARE CAN MAKE DEVICES INOPERABLE.

GOOD LUCK.

Mar 26, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Please Help


Hi Christy,

The issue you are experiencing with your printer i.e error 2200 is related to "Scan Carrier Stall " I believe the steps mentioned below will fix the issue,

1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
  1. Go to www.support.dell.com.
  2. Click on Drivers & Downloads.
  3. Under Option 2: Select a Product as printers .
  4. Locate the printer(s) 962 printer and click Go.
  5. Select an Operating System that is installed in your computer then choose downloads and look for Firmware.
  6. Download and install the firmware, then restart the computer and the printer, however please make sure that you do not restart your computer and the printer when the download and the installation is in progress.

Regards
Malik Khan

Jan 25, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell AIO 962 can't send scanned info


Try reinstalling the printer software by downloading the latest version from support.dell.com.Also try using the printer with a different system if avialable.

Dec 27, 2007 | Dell 962 Photo All-In-One InkJet Printer

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