Question about HP OfficeJet Pro k550 Printer

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Cartridge new but printer not printing

All cartridges are new but printer not printing. The page feeds and sounds like its printing but no ink on page.

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  • 302 Answers

Check the Print heads and clean them if neccassary.

Posted on May 29, 2010

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I have a Lexmark x4690 and the printer keeps telling me I have an alignment problem. I say ok to doing the alignment but when the paper feeds through there is no ink on the page. Also, if I try to print...


The error could be due to the cartridges in the printer. Please follow steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier. Check the encoder strip (transparent strip behind the cartridge carrier) and make sure it is not unseated from its position.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power outlet to reset it.

6. When the printer turns on, check for any errors. If alignment error is displayed on the screen, please contact Lexmark Technical Support Center for additional assistance. If no error appears, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.



If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 10, 2011 | Lexmark X4690 Wireless InkJet Printer

2 Answers

I go to print from the computer, it sounds as if it is printing, the paper feeds out, but the page is blank.


make sure that you have ink in your printer. also try and reset your ink cartridge and run the cleaning job from your control panel in your printer software.

Mar 02, 2011 | Office Equipment & Supplies

2 Answers

HP 8250 Cannot Print - Printer Senses New Ink Cartridge as EMPTY


you need to have authentic hp cartridges,if you bought cheaper,it will not work.

Apr 23, 2017 | HP Photosmart 8250 InkJet Printer

1 Answer

Leaving black streaks down paper? Ink cartridge


If this started after cartridge was replaced, then it is probably defective.

Take the cartridge out and take a look at the print head. Clean the print head.
Put the cartridge back in
Try and feed paper (not printing anything on it, if you can not get it to just feed paper, print a blank page) and see if it still has lines. If so, you are probably going to have to clean ink from inside the paper feed area. If not, try using it for a while and if it starts again, get a replacement cartridge. You might want to save some of the bad prints to show the clerk and try to get the new cartridge under warranty.

Mar 18, 2010 | IBM Infoprint 1612 Express Printer

1 Answer

I have inserted new ink into dell 924 but not printing


This can happen to cartridges with attached print heads such as HP, Lexmark or Dell. All cartridges are weighed and tested before leaving the factory so lack of ink isn't the problem. It usually has to do with the print head of the cartridge not having any ink to feed it. This happens because cartridges are kept flat or upside down for weeks or months before being used and the ink settles away from the print head. The easiest remedy is to open the box and stand the cartridge upright for a few minutes before using. Then get a damp paper towel, fold it into quarters and sit the cartridge print head down onto it. Hold the cartridge down to the damp paper towel for three minutes. This will help pull the ink out of the print heads, priming them and getting them ready to print. Finally, install the cartridge into your printer and print a few test pages.

Feb 19, 2010 | Dell 924 All-in-One InkJet Printer

2 Answers

Deskjet 990Cse


Are you sure the plastic tape has been removed from the cartridges?

Jun 06, 2009 | Apple HP DeskJet 990cse InkJet Printer

1 Answer

Cannot print with new ink cartridge


Sounds like a non genuine, aftermarket ink that is dodgy.

if not ensure it is indicating the same colour that you replaced

Dec 12, 2008 | HP Photosmart C6280 Printer

2 Answers

I have brought a replacement cartridge (black) for the Epson D92 stylus printer I folowed the usuel steps and sucsesfully printed 4 or 5 b&w pages now the printer does not seem to except the cartridge...


This may or may not work on your model

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

The Protection Counter referred to above prevents you from printing once the printed pages counter reaches a predetermined threshold.

If this doesn't work, let me know.

Regards,
Worldvet

Nov 11, 2008 | Office Equipment & Supplies

2 Answers

HP Photosmart 3200 All-In-One not printing yellow


Step1
If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material. 
Step
2
Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic. 
Step
3
If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. 
Step
4
If paper is feeding through the printer but coming out blank, check to see whether the printer is out of toner or ink. A defective toner or ink cartridge could be the problem.

Aug 20, 2008 | HP PhotoSmart InkJet Printer

1 Answer

Lexmark X1185 printer will not print color......everything else works fine


the ink is clogged not the cartridge but were the ink feeds into the printer. there should be a cleaner tab in the printer preference tab if available

Jan 08, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

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